Decision search
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London Borough of Harrow (24 013 958)
Statement Closed after initial enquiries Council tax 10-Dec-2024
Summary: We will not investigate Mr X’s complaint about the Council’s decision regarding his application for council tax support. This is because it is reasonable to expect Mr X to ask the Council for a review.
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Manchester City Council (24 014 045)
Statement Closed after initial enquiries Highway repair and maintenance 10-Dec-2024
Summary: We will not investigate this complaint about highway maintenance because the courts are better placed to consider the complaint.
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Bury Metropolitan Borough Council (24 014 122)
Statement Closed after initial enquiries Parking and other penalties 10-Dec-2024
Summary: We cannot investigate this complaint about two Penalty Charge Notices for a bus lane contravention. This is because the complainant appealed to the tribunal.
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Cheshire West & Chester Council (24 014 259)
Statement Closed after initial enquiries Parking and other penalties 10-Dec-2024
Summary: We will not investigate this complaint about the escalation of a penalty charge notice as it is reasonable to expect Mr X to ask the court to consider his case.
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Brighton & Hove City Council (24 014 324)
Statement Closed after initial enquiries Other 10-Dec-2024
Summary: We will not investigate this complaint about a safeguarding concern. This is because there is insufficient evidence of fault causing the complainant a significant injustice.
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London Borough of Brent (24 014 330)
Statement Closed after initial enquiries Elections and electoral register 10-Dec-2024
Summary: We will not investigate Mr X’s complaint about matters related to his relatives’ proxy and postal votes in the 2024 general election and the Council’s handling of his complaints. We could not add to the Council’s investigation or achieve a different outcome.
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London Borough of Newham (24 014 350)
Statement Closed after initial enquiries Parking and other penalties 10-Dec-2024
Summary: We will not investigate this complaint about the escalation of a penalty charge notice as there is insufficient evidence of fault by the Council to justify our involvement.
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London Borough of Sutton (24 014 528)
Statement Closed after initial enquiries Other 10-Dec-2024
Summary: We will not investigate Mr X’s complaint about being issued a fixed penalty notice for fly-tipping. This is because Mr X can raise a defence against the issuing of the notice in court.
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London Borough of Hillingdon (24 014 597)
Statement Closed after initial enquiries Council tax 10-Dec-2024
Summary: We will not investigate this complaint about the end date for the complainant’s council tax liability on a former home. This is because the complainant can appeal to the Valuation Tribunal.
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Essex County Council (24 014 892)
Statement Upheld Special educational needs 10-Dec-2024
Summary: We will not investigate Miss X’s complaint about delays in the Education Health and Care Plan process. This is because the Council has agreed to apologise to Miss X and pay her £100 per month for the delay. We consider this an appropriate remedy and further investigation is therefore unlikely to achieve anything more.