Decision search
Your search has 50691 results
-
Cheshire East Council (24 014 499)
Statement Closed after initial enquiries Other 17-Jan-2025
Summary: We will not investigate this late complaint about information Council employees gave in Court of Protection proceedings about Mr X’s late mother in 2022. The law prevents us from investigating complaints about what happened in court.
-
London Borough of Southwark (24 014 509)
Statement Closed after initial enquiries Other 17-Jan-2025
Summary: We will not investigate Miss X’s complaint about the Council’s decision to close her son’s school because there is not enough evidence of fault. And we will not investigate her complaint the Council did not update her son’s Education, Health and Care Plan because there is no significant injustice.
-
Essex County Council (24 014 637)
Statement Upheld Special educational needs 17-Jan-2025
Summary: We will not investigate this complaint about the Education, Health and Care plan process. This is because the Council has agreed to an appropriate remedy for the injustice caused by the delay.
-
London Borough of Hackney (24 014 932)
Statement Closed after initial enquiries Other 17-Jan-2025
Summary: We will not investigate Miss X’s late complaint about the Council’s refusal to consider her complaints relating to concerns about her children. This is because some of the action complained of is about the conduct of court proceedings, which could reasonably have been raised in court. We also will not consider the Council’s complaint handling where we are not investigating the substantive matter.
-
West Northamptonshire Council (24 015 235)
Statement Closed after initial enquiries Adoption 17-Jan-2025
Summary: We will not investigate this late complaint about the way the Council has dealt with Miss X’s niece since she was placed in care. We could not add to the Council’s response and the law prevents us from investigating anything that has happened in court.
-
Westmorland and Furness Council (24 015 272)
Statement Closed after initial enquiries Highway repair and maintenance 17-Jan-2025
Summary: We will not investigate this complaint about highway repairs because any injustice is not significant enough to justify our involvement.
-
Statement Closed after initial enquiries Public transport 17-Jan-2025
Summary: We will not investigate this complaint about the Council’s decision to remove a bus service. There is not enough evidence of fault, and we cannot achieve the outcome Mrs X is seeking.
-
Basingstoke & Deane Borough Council (24 017 048)
Statement Closed after initial enquiries Cemeteries and crematoria 16-Jan-2025
Summary: We will not investigate Mr X’s complaint about the Council’s refusal to accept liability for damage to his relative’s grave. This is because it is reasonable for Mr X to take the matter to court.
-
London Borough of Newham (24 017 098)
Statement Closed after initial enquiries Enforcement 16-Jan-2025
Summary: We will not investigate this complaint about how the Council dealt with a planning application and a possible breach of planning control. This is because part of the complaint is late. It is unlikely we would find fault in relation to the remaining issues complained about.
-
Castle Point Borough Council (24 017 220)
Statement Closed after initial enquiries Enforcement 16-Jan-2025
Summary: We will not investigate this complaint about how the Council dealt with a possible breach of planning control. This is because we are unlikely to find fault. It is also unlikely an investigation would add to the Council’s response.