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  • Boston Borough Council (24 014 086)

    Statement Closed after initial enquiries Councillor conduct and standards 20-Jan-2025

    Summary: We will not investigate this complaint the Council refused to consider a complaint about a Parish Councillor’s conduct. There is not enough evidence of fault to justify our involvement. Additionally, the Council’s actions have not caused a significant injustice.

  • Coventry City Council (24 014 153)

    Statement Closed after initial enquiries Planning applications 20-Jan-2025

    Summary: We will not investigate Mrs X’s complaint about the way the Council reached decisions regarding changes to a lease for commercial premises it owns. This is because there is not enough evidence of fault by the Council.

  • Suffolk County Council (24 014 154)

    Statement Upheld Special educational needs 20-Jan-2025

    Summary: We will not investigate Miss X’s complaint about delays in the Education Health and Care Plan process. This is because the Council has agreed to apologise to Miss X and pay her £100 per month for the delay. We consider this an appropriate remedy and further investigation is therefore unlikely to achieve anything more.

  • Halton Borough Council (24 014 173)

    Statement Closed after initial enquiries Councillor conduct and standards 20-Jan-2025

    Summary: We will not investigate this complaint about the Council’s response to a member conduct complaint as there is not enough evidence of fault and we cannot achieve the outcome Mr X wants. It is also reasonable for Mr X to complain to the Information Commissioner about how the Council dealt with his request for information.

  • East Riding of Yorkshire Council (24 014 832)

    Statement Closed after initial enquiries Other 20-Jan-2025

    Summary: We will not investigate this complaint about comments that a Housing Officer made about Mr X’s tenancy. This is because we have no powers to investigate the Council when it concerns the management of social housing.

  • Essex County Council (24 015 134)

    Statement Upheld Special educational needs 20-Jan-2025

    Summary: We will not investigate Miss X’s complaint about delays in the Education Health and Care Plan process. This is because the Council has agreed to apologise to Miss X and pay her £100 per month for the delay. We consider this an appropriate remedy and further investigation is therefore unlikely to achieve anything more.

  • London Borough of Haringey (24 017 588)

    Statement Closed after initial enquiries Other 19-Jan-2025

    Summary: We will not investigate this complaint about the Council's investigation into anti-social behaviour and how it dealt with Mr X’s complaints about this as any alleged Council fault has not caused Mr X a level of personal injustice that would justify our further action. Mr X’s concerns about data protection breaches should be made to the Information Commissioner's Office.

  • Essex County Council (24 017 216)

    Statement Closed after initial enquiries Other 18-Jan-2025

    Summary: We will not investigate this complaint about a claim for damages as this is a matter for court.

  • London Borough of Waltham Forest (24 017 243)

    Statement Closed after initial enquiries Parking and other penalties 18-Jan-2025

    Summary: We cannot investigate this complaint about the Council’s enforcement of a penalty charge notice as Mr X’s case has been considered by the court and is now no longer within our remit.

  • Birmingham City Council (24 017 509)

    Statement Closed after initial enquiries Parking and other penalties 18-Jan-2025

    Summary: We will not investigate this complaint about a penalty charge notice as the complaint is made late and there are not good reasons to investigate now.

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