Decision search
Your search has 54124 results
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Lewes District Council (25 004 309)
Statement Closed after initial enquiries Other 17-Aug-2025
Summary: We will not investigate this complaint about the Council’s failure to respond to a petition according to its published timeframe. The Council has apologised for the oversight and we do not consider further investigation will lead to a different outcome.
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London Borough of Brent (25 004 324)
Statement Closed after initial enquiries Private housing 17-Aug-2025
Summary: We will not exercise discretion to investigate this complaint about homelessness advice given to Mrs X’s tenant in 2022. This complaint was received outside the normal 12-month period for investigating complaints. There is no evidence to suggest that Mrs X could not have complained to us sooner.
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London Borough of Havering (25 004 779)
Statement Closed after initial enquiries Parking and other penalties 17-Aug-2025
Summary: We will not investigate this complaint about a penalty charge notice. This is because there is insufficient evidence of fault by the Council.
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London Borough of Camden (25 004 816)
Statement Closed after initial enquiries Child protection 17-Aug-2025
Summary: We will not investigate this complaint about Mr X’s personal data. This is because the Information Commissioner’s Office is better placed to investigate this complaint.
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London Borough of Havering (25 005 092)
Statement Closed after initial enquiries Parking and other penalties 17-Aug-2025
Summary: We will not investigate this complaint about how the Council referred Mrs X’s parking penalty to an enforcement agency. This is because the complaint is late and there is no good reason to exercise discretion.
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Westminster City Council (25 005 111)
Statement Closed after initial enquiries Allocations 17-Aug-2025
Summary: We will not investigate this complaint that the Council gave the complainant wrong information in 2018 about making a housing application. This is because it is a late complaint.
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Brighton & Hove City Council (25 005 623)
Statement Closed after initial enquiries Council tax 17-Aug-2025
Summary: We will not investigate this complaint about council tax exemption. It is reasonable to expect Mr X to appeal to the Valuation Tribunal. We will also not investigate how the Council handled Mr X’s complaint because this is not the substantive part of the complaint, and the Council has already apologised.
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Cheshire East Council (25 006 195)
Statement Closed after initial enquiries Refuse and recycling 17-Aug-2025
Summary: We will not investigate Mr X’s complaint that the Council delayed delivering a replacement garden waste bin and refused to refund part of its service charge. This is because the claimed injustice is not significant enough to warrant an investigation by the Ombudsman.
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London Borough of Barking & Dagenham (25 006 428)
Statement Closed after initial enquiries Parking and other penalties 17-Aug-2025
Summary: We will not investigate this complaint about Penalty Charge Notices. It is reasonable to expect Miss X to use the process set out in law to challenge them.
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Statement Closed after initial enquiries Council tax 17-Aug-2025
Summary: We will not investigate this complaint about a dispute over council tax exemption. Mr X has the right to appeal the Council’s decision to the Valuation Tribunal and we have no power to investigate the actions of the Valuation Office Agency.