Decision search
Your search has 54124 results
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Suffolk County Council (25 002 883)
Statement Closed after initial enquiries Special educational needs 17-Aug-2025
Summary: We cannot investigate this complaint about an Education Health and Care Needs Assessment carried out by the Council. The complainant has used her right to appeal to the First-tier Tribunal (Special Educational Needs and Disability), and this places the matter outside our jurisdiction.
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Essex County Council (25 002 968)
Statement Upheld Special educational needs 17-Aug-2025
Summary: We will not investigate this complaint about the Education, Health and Care plan process. This is because the Council has agreed to an appropriate remedy for the injustice caused by the delay.
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Leeds City Council (25 003 046)
Statement Closed after initial enquiries Allocations 17-Aug-2025
Summary: We cannot investigate this complaint about whether the complainant can remain in the family home. This is because we cannot investigate complaints about a council when it is acting as a landlord. We will not investigate the complaint about the bidding process for a new home because there is insufficient evidence of fault by the Council.
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Birmingham City Council (25 003 068)
Statement Closed after initial enquiries School transport 17-Aug-2025
Summary: We will not investigate this complaint about charges for post-16 school transport. This is because there is not enough evidence of fault by the Council.
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Cambridgeshire County Council (25 003 109)
Statement Upheld Special educational needs 17-Aug-2025
Summary: We have upheld Mr X’s complaint because the Council failed to seek his views on his daughter’s original Education Health and Care Plan. The Council has agreed to resolve the complaint early by providing a proportionate remedy for the injustice caused to Mr X. We will not investigate Mr X’s complaint about the contents of the current plan because the case has been appealed to a tribunal.
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Essex County Council (25 003 115)
Statement Upheld Special educational needs 17-Aug-2025
Summary: We will not investigate this complaint about the Education, Health and Care plan process. This is because the Council has agreed to an appropriate remedy for the injustice caused by the delay.
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Solihull Metropolitan Borough Council (25 003 370)
Statement Closed after initial enquiries Private housing 17-Aug-2025
Summary: We will not investigate Mr X’s complaint about the Council threatening him with legal action after serving him with notices issued to him as a private landlord. It was reasonable to expect Mr X to use his legal rights to appeal to the First Tier (Property Chamber) Tribunal against the notices.
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Manchester City Council (25 003 694)
Statement Closed after initial enquiries Transport 17-Aug-2025
Summary: We will not investigate this complaint about the Council’s handling of Mr X’s blue badge application. This is because there is insufficient evidence of fault in the Council’s decision.
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Suffolk County Council (25 003 826)
Statement Closed after initial enquiries Direct payments 17-Aug-2025
Summary: We will not investigate this complaint concerning a direct payments contingency fund. This is because the complainant has confirmed the Council has resolved her complaint by adding to her care provision so we could not add anything more.
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Bury Metropolitan Borough Council (25 004 242)
Statement Closed after initial enquiries Planning applications 17-Aug-2025
Summary: We will not investigate this complaint about how the Council dealt with a prior approval application as have not seen enough evidence of fault in the Council’s actions. Also, we do not consider the complainant has suffered significant injustice because of the way the Council considered the application and we cannot achieve the outcome the complainant is seeking.