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  • London Borough of Redbridge (25 008 257)

    Statement Closed after initial enquiries Special educational needs 06-Nov-2025

    Summary: We will not investigate Ms X’s complaint about the Council’s Education, Health and Care (EHC) needs assessment process and its decision not to her issue her child with an EHC Plan. There is a right of appeal to a tribunal which it is reasonable for her to use.

  • Torbay Council (25 008 264)

    Statement Closed after initial enquiries Antisocial behaviour 06-Nov-2025

    Summary: We will not investigate this complaint about a warning issued to Miss X. This is because an investigation is unlikely to find evidence of fault by the Council sufficient to warrant an investigation.

  • Wakefield City Council (25 008 288)

    Statement Closed after initial enquiries Trees 06-Nov-2025

    Summary: We will not investigate Mrs X’s complaint that the Council refused to remove a tree outside her home. This is because there is insufficient evidence of fault.

  • Bolton Metropolitan Borough Council (25 008 497)

    Statement Closed after initial enquiries Allocations 06-Nov-2025

    Summary: We will not investigate Mr X’s complaint about the Council’s decision regarding his housing needs. This is because there is not enough evidence of fault to justify an investigation.

  • Devon County Council (25 008 502)

    Statement Closed after initial enquiries Highway repair and maintenance 06-Nov-2025

    Summary: We will not investigate Mr X’s complaint about the Council’s contractor blocking a foul water drain, and the Council referring his legal liability claim for damages to its contractor’s insurer. There is insufficient significant injustice to him from the Council directing his claim to the contractor’s insurer to justify us investigating. It would not be unreasonable for Mr X put his claim to the Council’s insurer, then to the courts if required, to pursue the decision and outcomes he seeks.

  • Trafford Council (25 008 681)

    Statement Closed after initial enquiries Homelessness 06-Nov-2025

    Summary: We cannot investigate this complaint about the Council’s review decision concerning a housing matter. This is because the complainant has started court proceedings about the same decision.

  • Eastleigh Borough Council (25 008 692)

    Statement Closed after initial enquiries Rights of way 06-Nov-2025

    Summary: We will not investigate Mrs X’s complaint about how the Council decided to install barriers at the entrance to a country park. This is because there is not enough evidence of fault to justify an investigation.

  • Redcar & Cleveland Council (25 008 713)

    Statement Closed after initial enquiries Other 06-Nov-2025

    Summary: We will not investigate Miss X’s complaint about how the Council handled her personal data. The complaint is late, and there are no good reasons for us to investigate now. In any case, the Information Commissioner’s Office is better placed to consider it.

  • Essex County Council (25 008 146)

    Statement Upheld Special educational needs 06-Nov-2025

    Summary: We will not investigate this complaint about the Education, Health and Care plan process. This is because the Council has agreed to an appropriate remedy for the injustice caused by the delay.

  • Manchester City Council (25 007 773)

    Statement Closed after initial enquiries Special educational needs 06-Nov-2025

    Summary: We will not investigate Ms X’s complaint that the Council failed to send her a copy of her child’s Education Health and Care Plan. This is because there is insufficient evidence of fault by the Council.

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