Decision search
Your search has 55054 results
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High Peak Borough Council (25 013 815)
Statement Closed after initial enquiries Cemeteries and crematoria 02-Dec-2025
Summary: We will not investigate this complaint about the Council’s decision not to honour the original rate Mr X was offered for a burial plot. This is because an investigation would not provide Mr X with a different outcome.
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London Borough of Harrow (25 015 426)
Statement Closed after initial enquiries Elections and electoral register 02-Dec-2025
Summary: We will not investigate Mr X’s complaint about the information on the Council’s electoral canvassing form. This is because there is not enough evidence of fault to warrant our involvement.
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East Riding of Yorkshire Council (25 015 457)
Statement Closed after initial enquiries Council tax 02-Dec-2025
Summary: We will not investigate this complaint about a Liability Order and its legality as it is out of time and a matter for the courts.
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Broadland District Council (25 015 630)
Statement Closed after initial enquiries Council tax 02-Dec-2025
Summary: We will not investigate this complaint about liability for Council tax as there is a right of appeal to a Valuation Tribunal.
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Transport for London (25 016 866)
Statement Closed after initial enquiries Parking and other penalties 02-Dec-2025
Summary: We will not investigate Ms X’s complaint about how the Authority issued a Penalty Charge Notice (PCN) because the Authority cancelled the PCN and an investigation is unlikely to achieve any additional outcome.
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Birmingham City Council (25 016 953)
Statement Closed after initial enquiries Council tax 02-Dec-2025
Summary: We will not investigate this complaint about Council tax liability because there is a right of appeal to a Valuation Tribunal.
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Kent County Council (25 019 221)
Statement Closed after initial enquiries School transport 02-Dec-2025
Summary: We will not investigate Ms X’s complaint about the Council’s decision that the walking route to her child, Y’s, school is safe and that Y is no longer eligible for home to school transport. There is not enough evidence of fault to warrant an investigation.
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Chelmsford City Council (25 019 340)
Statement Closed after initial enquiries Refuse and recycling 02-Dec-2025
Summary: We will not investigate Mrs B’s complaint about a missed refuse collection. This is because Mrs B has not suffered a significant injustice which would justify our involvement.
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Westminster City Council (25 015 733)
Statement Closed after initial enquiries Allocations 01-Dec-2025
Summary: We will not investigate this complaint about Miss X not being directly offered a property by the Council. This is because we are unlikely to find the Council caused significant injustice.
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Buckinghamshire Council (24 018 549)
Statement Upheld Alternative provision 01-Dec-2025
Summary: Mrs X complained about the Council’s delays during the Education, Health and Care needs assessment process for her son. She also complained the Council failed to provide her son with suitable alternative provision. We find the Council was at fault for its delay in issuing Mrs X’s son’s Education, Health and Care Plan. It was also at fault for how it handled Mrs X’s son’s alternative provision. These faults caused Mrs X frustration and uncertainty, and Mrs X’s son missed out on provision. The Council has agreed to apologise to Mrs X and make payments to her.