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  • Elmbridge Borough Council (25 004 039)

    Statement Closed after initial enquiries Planning applications 01-Jul-2025

    Summary: We cannot investigate this complaint about the Council taking planning enforcement action. The complainant has appealed to the Planning Inspector therefore the matter is outside our jurisdiction.

  • London Borough of Wandsworth (25 004 244)

    Statement Closed after initial enquiries Parking and other penalties 01-Jul-2025

    Summary: We will not investigate this complaint about the Council’s decision that the complainant cannot have a parking permit. This is because there is insufficient evidence of fault by the Council.

  • London Borough of Ealing (25 004 272)

    Statement Closed after initial enquiries Council tax 01-Jul-2025

    Summary: We will not investigate this complaint about Council tax enforcement because there is insufficient evidence of fault by the Council.

  • Cheshire East Council (25 000 940)

    Statement Closed after initial enquiries Special educational needs 01-Jul-2025

    Summary: We will not investigate Mrs X’s complaint that the Council failed to send an amended Education Health and Care Plan to her child’s school. This is because there is insufficient evidence of fault.

  • Leicestershire County Council (25 001 056)

    Statement Closed after initial enquiries Special educational needs 01-Jul-2025

    Summary: We will not investigate this complaint that the Council has failed to make appropriate educational provision and support available for the complainant’s daughter. This is because the Ombudsman’s intervention would not achieve anything significant or lead to a different outcome, and is not therefore warranted.

  • London Borough of Lewisham (25 002 251)

    Statement Closed after initial enquiries Parking and other penalties 01-Jul-2025

    Summary: We will not investigate this complaint about Penalty Charge Notices because there is not enough evidence of fault to justify investigating and Miss Y has a right of appeal to the Traffic Enforcement Centre and the London Tribunals which it is reasonable to expect her to use.

  • London Borough of Wandsworth (25 002 320)

    Statement Closed after initial enquiries Allocations 01-Jul-2025

    Summary: We will not investigate this complaint about the Council decision not to assign further priority to Mrs X’s housing application. There is not enough evidence of fault in how the Council assessed the application. The brief suspension of the application did not disadvantage Mrs X significantly.

  • Wakefield City Council (25 002 328)

    Statement Closed after initial enquiries Enforcement 01-Jul-2025

    Summary: We will not investigate this complaint about how the Council dealt with a breach of planning control. This is because we are unlikely to find fault.

  • Ipswich Borough Council (24 020 689)

    Statement Closed after initial enquiries Building control 30-Jun-2025

    Summary: We will not investigate this complaint about the Council’s handling of a dangerous structure. This is because the injustice Mr and Mrs X claim stems from the actions of their neighbour rather than any fault by the Council.

  • Bristol City Council (24 002 666)

    Statement Upheld Special educational needs 30-Jun-2025

    Summary: Miss Y complained that delays in the Education, Health and Care (EHC) assessment and planning process meant that her son did not receive the education he was entitled to. The delays were, in part, caused by a shortage of Educational Psychologists. The Council has agreed to pay £400 to Miss Y in recognition of the delay and a further £900 for D’s benefit. The Council will also arrange the proposed catch-up provision and explain the steps it is taking to improve the timeliness of EHC needs assessments.

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