Decision search
Your search has 51938 results
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Hampshire County Council (23 010 059)
Statement Closed after initial enquiries Child protection 03-Dec-2024
Summary: We will not investigate this complaint about alleged failings of safeguarding and educational provision when the Council was providing Mrs X’s child with home tuition. Investigation would be unlikely to lead to any robust conclusions or achieve a worthwhile outcome.
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London Borough of Southwark (23 011 821)
Statement Upheld Allocations 03-Dec-2024
Summary: Mr and Mrs X complained about the Council’s handling of their daughter, Y’s, housing case. We have found fault by the Council. It failed to consider the suitability of Y’s interim and temporary accommodation, wrongly suspended her housing application and did not properly consider reviews of the medical evidence she presented. It also failed to answer Mr and Mrs X’s complaint. The Council has agreed to apologise, make a payment in recognition of the injustice caused and to consider making Y a direct offer of accommodation if it finds Y would have been made an offer of suitable accommodation, save for the fault we found.
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London Borough of Newham (24 009 381)
Statement Upheld Homelessness 03-Dec-2024
Summary: We will not investigate Ms X’s complaint about the Council’s refusal to award her housing application medical priority and that it had ignored her request to bid on three-bedroom properties. This is because the Council has agreed to resolve the complaint early by providing a proportionate remedy for the injustice caused.
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West Sussex County Council (24 009 572)
Statement Upheld Charging 03-Dec-2024
Summary: We will not investigate this complaint about adult social care charging. Further investigation would not lead to a different outcome.
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London Borough of Tower Hamlets (24 009 934)
Statement Closed after initial enquiries Council tax 03-Dec-2024
Summary: We will not investigate this complaint about Council tax banding because there is a right of appeal to a Valuation Tribunal.
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Barnsley Metropolitan Borough Council (24 010 152)
Statement Closed after initial enquiries Other 03-Dec-2024
Summary: We will not investigate this complaint about public procurement processes because there is not enough evidence of fault to warrant an investigation. There are also other bodies better placed to consider parts of Mrs X’s complaint. It would be reasonable to expect Mrs X to go to court if she considers the Council has acted unlawfully.
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Buckinghamshire Council (24 009 970)
Statement Closed after initial enquiries Planning applications 03-Dec-2024
Summary: We will not investigate this complaint about the Council failing to take planning enforcement action against a number of alleged breaches of planning control at a site near the complainant’s home. There is not enough evidence of fault in the way the Council has considered the enforcement issues, and some of the works do not cause the complainant a significant injustice.
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Isle of Wight Council (24 013 444)
Statement Closed after initial enquiries Highway repair and maintenance 02-Dec-2024
Summary: We will not investigate this complaint about highway maintenance because it is reasonable to expect Mr Y to approach the court about the issue.
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London Borough of Enfield (24 013 480)
Statement Closed after initial enquiries Councillor conduct and standards 02-Dec-2024
Summary: We will not investigate Ms X’s complaint about the Council’s actions in relation to the continuing care needs of a family member. This is because this is now being considered by the Court of Protection.
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London Borough of Brent (24 013 496)
Statement Closed after initial enquiries Child protection 02-Dec-2024
Summary: We will not investigate Mr X’s historic complaint about his children being placed in foster care in 1990. The complaint lies outside our jurisdiction because it is late and there are no good reasons to exercise discretion to consider it now.