Decision search
Your search has 51938 results
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Lincolnshire County Council (24 011 676)
Statement Closed after initial enquiries Child protection 16-Dec-2024
Summary: We cannot investigate Mrs X’s complaint about a social worker’s assessment of her family. This formed part of ongoing court proceedings and we are legally prevented from investigating it.
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Liverpool City Council (24 012 202)
Statement Closed after initial enquiries Special educational needs 16-Dec-2024
Summary: We cannot investigate this complaint that the Council failed to make alternative educational provision for the complainant’s son, and failed to secure the provision set out in his Education Health and Care plan. The fact that she has used her right to appeal places the matters outside our jurisdiction.
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Southend-on-Sea City Council (24 012 212)
Statement Closed after initial enquiries Special educational needs 16-Dec-2024
Summary: We will not investigate this complaint that the Council failed to update the complainant’s son’s Education and Care plan because the complaint is late and there are no grounds for us to consider it now. We will not investigate her complaint that the Council has not reimbursed her for costs she has incurred because we would not add anything to the response the Council has already made on this matter.
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Hartlepool Borough Council (24 012 248)
Statement Closed after initial enquiries Council tax 16-Dec-2024
Summary: We cannot investigate this complaint about Ms X’s council tax liability for two properties she owns. This is because the complaint falls outside our powers to investigate as Ms X exercised her appeal rights to the Valuation Tribunal.
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Manchester City Council (24 012 705)
Statement Closed after initial enquiries Trees 16-Dec-2024
Summary: We will not investigate this complaint about trees damaging the complainant’s property. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. It is reasonable for the complainant to put claim on the Council’s insurance, and if the claim is refused, take the Council to court.
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Sefton Metropolitan Borough Council (24 012 738)
Statement Closed after initial enquiries Looked after children 16-Dec-2024
Summary: We cannot investigate Miss X’s complaint about the Council’s alleged failure to adhere to contact arrangements ordered by a court. There has been further court action in the past year and the alleged failure either has or could reasonably have been raised as part of the proceedings.
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London Borough of Tower Hamlets (24 016 050)
Statement Closed after initial enquiries Leisure and culture 16-Dec-2024
Summary: We will not investigate this complaint about how the Council dealt with Ms X’s complaints about nuisance from a football park. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. There is no significant injustice, and we cannot achieve the outcome Ms X is seeking.
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London Borough of Haringey (24 016 202)
Statement Closed after initial enquiries Parking and other penalties 16-Dec-2024
Summary: We will not investigate this complaint about a Penalty Charge Notice for a parking contravention. This is because it was reasonable for Mr B to put in an appeal to London Tribunals.
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London Borough of Redbridge (24 012 099)
Statement Closed after initial enquiries Child protection 15-Dec-2024
Summary: We will not investigate this complaint that the Council has been at fault in supporting the complainant’s wife in removing his children from the family home on false grounds and in denying him contact with them. This is because there is insufficient evidence of fault on the Council’s part, and investigation would not achieve the outcome the complainant wants.
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Derbyshire County Council (24 012 136)
Statement Closed after initial enquiries Special educational needs 15-Dec-2024
Summary: We cannot investigate this complaint about the decision to refuse to carry out and Education Health and Care Needs Assessment, and about the Council’s response to subsequent correspondence. The complainant has used her right to appeal to the First-tier Tribunal (Special Educational Needs and Disability) and this places the complaint outside our jurisdiction.