Decision search
Your search has 53111 results
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Hertfordshire County Council (24 017 844)
Statement Closed after initial enquiries Councillor conduct and standards 10-Mar-2025
Summary: We will not investigate this complaint about how the Council dealt with a complaint about the conduct of a councillor. This is because the complainant has not suffered significant injustice.
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West Sussex County Council (24 018 419)
Statement Upheld Other 10-Mar-2025
Summary: We have upheld Mrs X’s complaint about delay in responding to her stage two complaint under the children statutory complaints procedure. This is because the Council has agreed to resolve the complaint early by providing a proportionate remedy for the injustice caused.
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Suffolk County Council (24 019 112)
Statement Closed after initial enquiries Child protection 10-Mar-2025
Summary: We cannot investigate Mr X’s complaint about a social worker’s assessment report because it lies outside our jurisdiction. The law prevents us from investigating complaints about matters that have been considered in court proceedings.
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Birmingham City Council (24 020 266)
Statement Closed after initial enquiries Parking and other penalties 10-Mar-2025
Summary: We will not investigate Mrs X’s complaint the Council wrongly issued a Penalty Charge Notice. The Council has cancelled the notice. Further investigation would not lead to a different outcome.
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North Yorkshire Council (24 020 713)
Statement Closed after initial enquiries Leisure and culture 10-Mar-2025
Summary: We will not investigate this complaint about the Council’s online booking system for a leisure facility. Any injustice to Mr X is not significant enough to warrant an investigation, and, in any case, there is no worthwhile outcome achievable by us investigating.
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West Sussex County Council (24 021 312)
Statement Closed after initial enquiries Highway repair and maintenance 10-Mar-2025
Summary: We will not investigate Mr B’s complaint that his car was damaged by a pothole. This is because it is reasonable for Mr B to pursue his compensation claim by taking the Council to court.
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Mid Sussex District Council (24 021 324)
Statement Closed after initial enquiries Traffic management 10-Mar-2025
Summary: We will not investigate Mr B’s complaint that a Council payment machine overcharged him for parking. This is because the alleged injustice is not significant enough to justify an investigation.
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London Borough of Hillingdon (24 006 531)
Statement Closed after initial enquiries Child protection 08-Mar-2025
Summary: We will not investigate this complaint about the actions of a social worker and the Council’s refusal to remove and replace them. This is because there is nothing significant to be gained from investigation and our intervention is not therefore warranted.
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Essex County Council (24 017 444)
Statement Closed after initial enquiries Alternative provision 08-Mar-2025
Summary: We will not investigate this complaint that the Council is failing in its duty to make suitable educational provision for the complainant’s son. There is insufficient evidence of fault on the Council’s part to warrant investigation.
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North Northamptonshire Council (24 017 480)
Statement Closed after initial enquiries School transport 08-Mar-2025
Summary: We will not investigate this complaint that the Council has failed to ensure the provision of safe and appropriate school transport for the complainant’s son. This is because there is insufficient evidence of fault on the Council’s part to warrant investigation.