Decision search
Your search has 53231 results
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Essex County Council (24 021 322)
Statement Closed after initial enquiries Special educational needs 05-May-2025
Summary: We will not investigate this complaint that the Council has failed to act to ensure that the complainant’s daughter’s special educational needs are met. There is insufficient evidence of fault on the Council’s part to warrant investigation, and it would be reasonable for the complainant to use her right to appeal to the First-tier Tribunal (Special Educational Needs and Disability) about the content of her daughter’s Education Health and Care plan.
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Lincolnshire County Council (24 021 746)
Statement Closed after initial enquiries Other 05-May-2025
Summary: We will not investigate this complaint the Council shared confidential information with a venue. The complaint is best dealt with by the Information Commissioner’s Office.
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Leicester City Council (24 022 027)
Statement Upheld Council tax 05-May-2025
Summary: We will not investigate this complaint about council tax arrears that the complainant was not liable for. This is because the Council has agreed to remedy the injustice.
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West Sussex County Council (24 022 062)
Statement Closed after initial enquiries Child protection 05-May-2025
Summary: We will not investigate Mr X’s complaint about the Council ignoring his concerns about his child’s welfare since 2015. The complaint lies outside our jurisdiction because it is late and there are no good grounds to exercise discretion to consider it now.
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Cambridge City Council (24 022 141)
Statement Closed after initial enquiries Other 05-May-2025
Summary: We will not investigate Mr X’s complaint that the Council breached data protection regulations in its handling of a housing application. This is because the Information Commissioner is better placed to consider the issues raised.
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North Somerset Council (24 019 969)
Statement Closed after initial enquiries Parking and other penalties 05-May-2025
Summary: We will not investigate Mr X’s complaint about a Penalty Charge Notice for a bus lane contravention. This is because it was reasonable for Mr X to appeal the notice through the Traffic Enforcement Centre and the tribunal.
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West Northamptonshire Council (24 020 017)
Statement Upheld Special educational needs 05-May-2025
Summary: We will not investigate Mrs X’s complaint about delays in producing an Education Health and Care Plan as the Council has agreed to a proportionate way to resolve the complaint.
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Surrey County Council (24 020 347)
Statement Closed after initial enquiries Special educational needs 05-May-2025
Summary: We will not investigate this complaint that the complainant’s son was not provided with temporary washing aids. This is because there is insufficient evidence of fault.
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Eastleigh Borough Council (24 020 487)
Statement Closed after initial enquiries Antisocial behaviour 05-May-2025
Summary: We will not investigate Ms X’s complaint that the Council failed to act on her reports of noise nuisance caused by her neighbour since 2020. This is because there is insufficient evidence of fault in the Council’s decision-making. Furthermore, part of the complaint is late, and an investigation into the remaining issues would not achieve any additional outcome.
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Uttlesford District Council (24 020 653)
Statement Closed after initial enquiries Planning applications 05-May-2025
Summary: We will not investigate Mr X’s complaint about how the Council dealt with works to an access road on its land which serves his partner Ms X’s property, it not replying to some correspondence, and a data protection issue. Ms X may appeal to a tribunal regarding the Council’s process and its outcome which it would be reasonable for her to use. There is insufficient personal injustice to Ms or Mr X to warrant investigating. We do not investigate council correspondence where we are not investigating the core issues giving rise to the complaint. There are no good reasons for us to investigate the data protection issue, which he may refer to the Information Commissioner. We do not investigate to only achieve an apology, which is the outcome he seeks.