Decision search
Your search has 53231 results
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Transport for London (24 021 164)
Statement Closed after initial enquiries Licensing 11-May-2025
Summary: We will not investigate Mr X’s complaint about how Transport for London dealt with his application to renew his private hire driver’s licence. This is because we could not say that the issues raised have caused Mr X an injustice.
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Transport for London (24 021 224)
Statement Upheld Traffic management 11-May-2025
Summary: We will not investigate this complaint about the Authority’s decision to reject the complainant’s application for a grant under the Scrappage Scheme. This is because the Authority has decided to award the grant and will explore if an additional remedy is needed.
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West Northamptonshire Council (24 021 254)
Statement Upheld Special educational needs 11-May-2025
Summary: We will not investigate this complaint about the Education, Health and Care plan process. This is because the Council has agreed to an appropriate remedy for the injustice caused by the delay.
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Essex County Council (24 021 408)
Statement Upheld Special educational needs 11-May-2025
Summary: We will not investigate this complaint about the Education, Health and Care plan process. This is because the Council has agreed to an appropriate remedy for the injustice caused by the delay.
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Buckinghamshire Council (24 021 415)
Statement Closed after initial enquiries School transport 11-May-2025
Summary: We will not investigate this complaint about home to school transport provided by the Council. This is because there is not enough evidence of fault.
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London Borough of Islington (24 021 419)
Statement Closed after initial enquiries Cemeteries and crematoria 11-May-2025
Summary: We will not investigate Miss X’s complaint about damage caused to a memorial bench near a relative’s grave. This is because Miss X has a right to take the matter to court.
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London Borough of Redbridge (24 021 448)
Statement Closed after initial enquiries School transport 11-May-2025
Summary: We will not investigate this complaint about the Councils refusal to provide school transport for the complainant’s child. This is because the Council has decided to offer transport under exceptional circumstances. Therefore further investigation will not lead to a different outcome.
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South Downs National Park Authority (24 021 464)
Statement Closed after initial enquiries Planning applications 11-May-2025
Summary: We will not investigate Ms X’s complaint about a planning decision to approve development near her home and the Authority’s response to her concerns. There is insufficient evidence of fault to warrant an investigation.
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Norfolk County Council (24 021 486)
Statement Closed after initial enquiries Special educational needs 11-May-2025
Summary: We cannot investigate Mrs X’s complaint about the Council’s handling of her request it issue her son with an Education, Health and Care Plan. Mrs X appealed to the First-tier Tribunal (Special Educational Needs and Disability). This places the complaint outside our jurisdiction.
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London Borough of Newham (24 021 601)
Statement Closed after initial enquiries Special educational needs 11-May-2025
Summary: We cannot investigate Miss X’s complaint about the process and content of her child’s Education Health Care Plan. This is because she has used her right of appeal to a tribunal.