Decision search
Your search has 55054 results
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Essex County Council (25 004 028)
Statement Closed after initial enquiries Safeguarding 15-Sep-2025
Summary: We will not investigate this complaint about the way the Council followed its safeguarding procedures. The Council has now agreed to consider Ms B’s complaint.
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Oldham Metropolitan Borough Council (25 004 033)
Statement Upheld Cemeteries and crematoria 15-Sep-2025
Summary: We will not investigate this complaint about burial arrangements for Mr X's brother. We are satisfied with the actions the Council has already proposed in response to his complaint, and we cannot achieve the outcome that Mr X wants.
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London Borough of Hackney (25 004 137)
Statement Closed after initial enquiries Council tax 15-Sep-2025
Summary: We will not investigate Miss X’s complaint about Council Tax recovery and communication as it is unlikely we would find fault. We cannot investigate action within Court proceedings. And the Information Commissioner’s Office is better placed to consider a data protection complaint.
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Statement Closed after initial enquiries Child protection 15-Sep-2025
Summary: We cannot investigate this complaint about the Council’s child protection actions. This is because the Council has started family court proceedings, and we have no jurisdiction to investigate these matters.
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London Borough of Lewisham (25 004 463)
Statement Closed after initial enquiries Allocations 15-Sep-2025
Summary: We will not investigate this complaint about the Council’s assessment of a housing application. There is insufficient evidence of fault which would warrant an investigation.
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Lincolnshire County Council (25 004 643)
Statement Closed after initial enquiries Residential care 15-Sep-2025
Summary: We will not investigate this complaint about the actions of the Council-commissioned Care Provider. There is insufficient evidence of injustice having been caused to Ms X, her father (Mr Y) or other residents.
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Statement Upheld Charging 15-Sep-2025
Summary: We will not investigate Mr X’s complaint about the Council pursuing a care fee sum it considers due from his late mother Mrs Y’s estate, and delaying invoicing for the fees. There is not enough evidence that Council fault has led to the claimed care fee debt or to it being unpaid by the estate to warrant us investigating. Investigation of the invoice issue would not lead to a different outcome.
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Fenland District Council (25 005 359)
Statement Closed after initial enquiries Enforcement 15-Sep-2025
Summary: We will not investigate this complaint about the way the Council considered a planning application. We have not seen enough evidence of fault in the Council’s actions to justify an investigation.
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Wiltshire Council (25 005 618)
Statement Closed after initial enquiries Disabled facilities grants 15-Sep-2025
Summary: We will not investigate this complaint about the quality of work completed following a Disabled Facilities Grant. This is because the complaint is late.
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Westmorland and Furness Council (25 005 723)
Statement Closed after initial enquiries Traffic management 15-Sep-2025
Summary: We will not investigate Mr X’s complaint about the safety of the Council’s temporary traffic light set up. This is because the Council’s actions did not cause Mr X significant injustice.