Decision search
Your search has 52042 results
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London Borough of Camden (24 018 342)
Statement Closed after initial enquiries Homelessness 26-Mar-2025
Summary: We will not exercise discretion to investigate this complaint about the Council’s assessment of a homelessness application and provision of interim accommodation. This complaint was received outside the normal 12-month period for investigating complaints. There is no evidence to suggest that Ms X could not have complained to us sooner.
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Essex County Council (24 018 359)
Statement Upheld Special educational needs 26-Mar-2025
Summary: We will not investigate this complaint about the Education, Health and Care plan process. This is because the Council has agreed to an appropriate remedy for the injustice caused by the delay.
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London Borough of Hackney (24 018 414)
Statement Closed after initial enquiries Council tax 26-Mar-2025
Summary: We will not investigate Mr X’s complaint about his council tax repayment. This is because there is not enough evidence of fault to justify investigating and further investigation would not lead to a different outcome.
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Essex County Council (24 018 492)
Statement Upheld Special educational needs 26-Mar-2025
Summary: We will not investigate this complaint about the Education, Health and Care plan process. This is because the Council has agreed to an appropriate remedy for the injustice caused by the delay.
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London Borough of Lambeth (24 018 653)
Statement Closed after initial enquiries Planning applications 26-Mar-2025
Summary: We will not investigate Ms X’s complaint about the Council’s handling of a planning application. This is because we could not achieve any worthwhile outcome for Ms X.
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Leicester City Council (24 018 823)
Statement Closed after initial enquiries Council tax 26-Mar-2025
Summary: We will not investigate this complaint about the Council's administration of a council tax account as there is insufficient remaining injustice caused to the complainant to justify our further involvement.
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Gloucester City Council (24 018 896)
Statement Closed after initial enquiries Pollution 26-Mar-2025
Summary: We will not investigate this complaint about the Council’s response to Ms X’s reports of odour and noise from a nearby industrial site. This is because it does not meet the tests set out in our Assessment Code. We are unlikely to find evidence of fault by the Council sufficient to warrant an investigation.
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Derbyshire County Council (24 018 934)
Statement Closed after initial enquiries Highway repair and maintenance 26-Mar-2025
Summary: We will not investigate this complaint about the Council’s replacement of speed limit signs, because any injustice is not significant enough to warrant our involvement.
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North Somerset Council (24 018 945)
Statement Closed after initial enquiries Other 26-Mar-2025
Summary: We will not investigate this complaint about a dangerous tree notice and the Council's subsequent communications as it is unlikely we could add to what the Council has already said.
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Surrey County Council (24 018 948)
Statement Closed after initial enquiries Highway repair and maintenance 26-Mar-2025
Summary: We will not investigate Miss X’s complaint about the Council deciding not to do repair works to the path and verge outside her house. There is not enough evidence of fault in the Council’s decision-making process to warrant us investigating. We also cannot achieve the outcome Miss X wants.