Decision search
Your search has 53256 results
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Bedford Borough Council (25 001 101)
Statement Closed after initial enquiries Child protection 10-Jul-2025
Summary: We will not investigate Ms X’s complaint about the actions of the Council relating to an incident that led to a substantiated safeguarding concern. There is not enough evidence of fault by the Council to warrant investigation. Another body is better placed than us to consider an alleged data breach. We cannot investigate the actions of a representative of a school.
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Bedford Borough Council (25 001 130)
Statement Closed after initial enquiries Child protection 10-Jul-2025
Summary: We will not investigate Ms X’s complaint about the actions of the Council relating to an incident that led to a substantiated safeguarding concern. There is not enough evidence of fault by the Council to warrant investigation. Another body is better placed than us to consider an alleged data breach. We cannot investigate the actions of a representative of a school.
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West Northamptonshire Council (25 001 676)
Statement Upheld Special educational needs 10-Jul-2025
Summary: We will not investigate this complaint about Mrs X’s complaint about delays in the Education, Health and Care Plan process. This is because the Council has agreed to pay her £100 per month for the delay. We consider this an appropriate remedy and further investigation is therefore unlikely to achieve anything more.
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Sheffield City Council (25 001 739)
Statement Closed after initial enquiries Other 10-Jul-2025
Summary: We will not investigate this complaint about the Council’s decision to apply a local land charge against the complainant’s property. This is because there is insufficient evidence of fault. Also, Mr X had a legal right of appeal to the Residential Property tribunal, and it was reasonable to expect him to use it.
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Royal Borough of Kingston upon Thames (25 001 989)
Statement Closed after initial enquiries Other 10-Jul-2025
Summary: We cannot investigate Ms X’s complaint about the handling of her Jobseeker’s Allowance claim because it lies outside our jurisdiction. This is because the complaint is not about an administrative function of the Council. The Council is not responsible for the issues raised as it is about decisions made by the Department for Work and Pensions.
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Worcestershire County Council (25 002 011)
Statement Closed after initial enquiries Safeguarding 10-Jul-2025
Summary: We will not investigate this complaint alleging staff failed to safeguard the complainant’s late relative. This is because the matter is being considered by the coroner, so, at present, there is no worthwhile outcome achievable.
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London Borough of Croydon (25 002 092)
Statement Closed after initial enquiries Enforcement 10-Jul-2025
Summary: We will not investigate this complaint about the Council’s decision not to taken enforcement action against a breach of planning control by the complainant’s neighbours. We have not seen sufficient evidence of fault in the Council’s actions.
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Royal Borough of Kingston upon Thames (25 003 679)
Statement Closed after initial enquiries Other 10-Jul-2025
Summary: We will not investigate Mr X’s complaint relating to freedom of information matters. This is because the Information Commissioner’s Office is the body best placed to consider it.
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Durham County Council (25 003 687)
Statement Closed after initial enquiries Parking and other penalties 10-Jul-2025
Summary: We will not investigate this complaint about parking and other matters as the complainant is not caused a level of injustice that would justify our further involvement.
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London Borough of Hackney (25 003 815)
Statement Closed after initial enquiries Allocations 10-Jul-2025
Summary: We will not investigate this complaint about the Council’s assessment of a housing application. There is insufficient evidence of fault which would warrant an investigation.