Decision search
Your search has 55054 results
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Hexagon Care Services Limited (24 021 912)
Statement Closed after initial enquiries Other 14-May-2025
Summary: We will not investigate this complaint about the actions of carers working at a children’s residential accommodation neighbouring Mr X’s property. While the Care Provider is registered to provide adult social care in other locations, the location in question provides care to children. We do not have the power to investigate this complaint.
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Calderdale Metropolitan Borough Council (24 022 023)
Statement Closed after initial enquiries Other 14-May-2025
Summary: We will not investigate this complaint about Council spending on an arts project as this does not cause a significant personal injustice to the complainant.
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Bristol City Council (24 022 134)
Statement Closed after initial enquiries Land 14-May-2025
Summary: We will not investigate this complaint the Council has not taken appropriate enforcement action against encampments. There is not enough evidence of fault to justify our involvement.
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Essex County Council (24 022 152)
Statement Closed after initial enquiries Special educational needs 14-May-2025
Summary: We cannot investigate Mrs X’s complaint that the Council failed to arrange a suitable school placement or the special educational provision set out in her child’s Education, Health and Care Plan. These matters overlap with a SEND Tribunal appeal about her child’s Plan.
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Durham County Council (24 020 198)
Statement Closed after initial enquiries Charging 14-May-2025
Summary: We will not investigate Mr X’s complaint about poor care by his late mother’s care provider. He says they ignored medication instructions which led to medication being administered incorrectly. This is because an investigation would not lead to any further findings or outcomes. In addition, there is insufficient evidence of fault.
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Staffordshire County Council (24 020 377)
Statement Upheld Special educational needs 14-May-2025
Summary: We have upheld Mrs X’s complaint about the Council’s delay in providing the provision and support listed in her child’s Education, Health and Care plan. The Council has agreed to resolve the complaint early by providing a proportionate remedy for the injustice caused.
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North Yorkshire Council (24 020 404)
Statement Closed after initial enquiries Private housing 14-May-2025
Summary: We will not investigate Mr X’s complaint about how the Council dealt with his reports of disrepair in a private rented property. This is because there is not enough evidence of fault to justify investigating.
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City of York Council (24 020 411)
Statement Closed after initial enquiries Managing council tenancies 14-May-2025
Summary: We cannot investigate this complaint about how the Council is managing one of its social housing properties.
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Waverley Borough Council (24 020 822)
Statement Upheld Council tax 14-May-2025
Summary: We will not investigate this complaint about a council tax error. This is because the Council has provided a satisfactory response and there is not enough remaining injustice to require an investigation.
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London Borough of Hillingdon (24 020 919)
Statement Closed after initial enquiries Child protection 14-May-2025
Summary: We will not investigate Miss X’s complaint about the Council’s decision to consider taking child protection action if her partner returned to live in the family home. This is because there is not enough evidence of fault by the Council to warrant an investigation by the Ombudsman.