Decision search
Your search has 53967 results
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Wiltshire Council (24 021 086)
Statement Closed after initial enquiries Trading standards 26-Mar-2025
Summary: We will not investigate this complaint about trading standards because further investigation would not lead to a different outcome and any remaining injustice is not significant enough to justify our involvement.
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Transport for London (24 021 131)
Statement Closed after initial enquiries Parking and other penalties 26-Mar-2025
Summary: We cannot investigate Mr X’s complaint that he was charged twice for driving in the congestion charge and ultra-low emission zones. This is because Mr X has started court proceedings against Transport for London to get his money back.
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Plymouth City Council (24 021 502)
Statement Upheld Other 26-Mar-2025
Summary: We will not investigate Mr X’s complaint the Council failed to respond to their stage two complaint under the children statutory complaint procedure within the required timescales. This is because the Council has provided a proportionate remedy for the injustice caused.
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Surrey County Council (24 021 659)
Statement Closed after initial enquiries Highway repair and maintenance 26-Mar-2025
Summary: We will not investigate Mr C’s complaint that a footpath laid by the Council has resulted in water damage to his home. This is because it is reasonable for Mr C to put in a compensation claim, and if needed, take the Council to court.
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Gravesham Borough Council (24 021 837)
Statement Closed after initial enquiries Council tax 26-Mar-2025
Summary: We will not investigate this complaint about a Counci tax premium because the matter has been appealed to a Valuation Tribunal.
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North Somerset Council (24 021 858)
Statement Closed after initial enquiries Council tax 26-Mar-2025
Summary: We will not investigate this complaint about Council tax liability and premiums because there is a right of appeal to a Valuation Tribunal and part of the matter relates to a body out of jurisdiction.
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London Borough of Wandsworth (24 022 490)
Statement Closed after initial enquiries Commercial and contracts 26-Mar-2025
Summary: We will not investigate Mr X’s complaint that the Council failed to comply with a previous decision made by this Office in 2005. This is because the complaint is late and there are no good reasons to exercise our discretion to investigate it now.
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North Northamptonshire Council (24 022 561)
Statement Closed after initial enquiries Highway repair and maintenance 26-Mar-2025
Summary: We will not investigate Mrs B’s complaint that her car was damaged by a pothole. This is because it is reasonable for Mrs B to pursue her compensation claim by taking the Council to court.
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London Borough of Hounslow (24 022 655)
Statement Closed after initial enquiries Council tax support 26-Mar-2025
Summary: We will not investigate this complaint about when the complainant became eligible to receive council tax support. This is because this decision carries a right of appeal to a statutory tribunal which it would be reasonable for the complainant to exercise. We have no jurisdiction to investigate in these circumstances.
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Royal Borough of Kensington & Chelsea (24 022 683)
Statement Closed after initial enquiries Homelessness 26-Mar-2025
Summary: We will not investigate this complaint about Ms X’s homelessness. It is appropriate for Ms X to continue using her legal review right.