Decision search
Your search has 52233 results
-
London Borough of Lambeth (24 017 985)
Statement Closed after initial enquiries Looked after children 21-Mar-2025
Summary: We will not investigate this complaint about historic matters when Miss X was a child in the Council’s care. We could not carry out a robust investigation and we could not reach any view about the causes of the health problems to which Miss X refers.
-
Gateshead Metropolitan Borough Council (24 019 415)
Statement Closed after initial enquiries Other 21-Mar-2025
Summary: We will not investigate this complaint about the Council’s failure to take action against two of its tenants for anti-social behaviour since 2022. This complaint was received outside the normal 12-month period for investigating complaints. There is no evidence to suggest that Mrs X could not have complained to us sooner. We cannot investigate complaints about the management of social housing tenancies by their landlords.
-
London Borough of Enfield (24 019 804)
Statement Closed after initial enquiries Refuse and recycling 21-Mar-2025
Summary: We will not investigate Miss X’s complaint that she has been wrongly issued a Fixed Penalty Notice for fly-tipping. This is because Miss X can raise a defence against the issuing of the notice in court if she wishes to challenge it.
-
Derby City Council (24 020 481)
Statement Closed after initial enquiries Councillor conduct and standards 21-Mar-2025
Summary: We will not investigate this complaint about standards committees because there is not enough evidence of fault to justify investigating.
-
Buckinghamshire Council (24 020 586)
Statement Closed after initial enquiries School admissions 21-Mar-2025
Summary: We will not investigate this complaint about the arrangements made for Mr and Mrs X’s daughter to sit the secondary selection test. It is reasonable for Mr and Mrs X to use their right of appeal.
-
London Borough of Hounslow (24 001 000)
Report Upheld Homelessness 20-Mar-2025
Summary: Miss X complained about how the Council handled her housing application while she was pregnant and homeless. She says this meant she has lived in a property which is unsuitable for her and her child and has been waiting to be housed since 2022.
-
London Borough of Harrow (24 020 844)
Statement Closed after initial enquiries Parking and other penalties 20-Mar-2025
Summary: We will not investigate this complaint about enforcement of a parking penalty charge as the complaint is made late and there are not good reasons to investigate now.
-
East Sussex County Council (24 021 249)
Statement Closed after initial enquiries Highway repair and maintenance 20-Mar-2025
Summary: We cannot investigate Mr X’s complaint about damage caused to his car by a pothole or the Council’s decision to reject his insurance claim. This is because it is reasonable for him to take the matter to court. We did not investigate Mr X’s complaint about the Council’s poor communication because an investigation is unlikely to achieve any additional outcome.
-
Brighton & Hove City Council (24 021 669)
Statement Closed after initial enquiries Parking and other penalties 20-Mar-2025
Summary: We will not investigate this complaint about an alledged failure by the Council properly consider an appeal by the complainant with respect to a penalty charge notice. This is because the complainant has a right of appeal to Traffic Penalty Tribunal. We consider it would be reasonable for the complainant to exercise her right of appeal and as such, we have no jurisdiction to investigate.
-
Sheffield City Council (24 021 754)
Statement Closed after initial enquiries Council tax 20-Mar-2025
Summary: We will not investigate this complaint about the dispute in whether the complainant is liable for pay council tax. This is because the complainant has a right of appeal to a statutory tribunal in relation to this matter. It would be reasonable for the complainant to exercise that right and in these circumstances, we have no jurisdiction.