Decision search
Your search has 55054 results
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London Borough of Tower Hamlets (24 021 679)
Statement Closed after initial enquiries Other 25-Mar-2025
Summary: We cannot investigate this complaint about the response that HM Coroner and a coroner’s officer provided to X. This is because these actions relate to coronial proceedings and are not an administrative function of the Council. Therefore, we have no power to investigate.
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Birmingham City Council (24 022 045)
Statement Closed after initial enquiries Council tax 25-Mar-2025
Summary: We will not investigate this complaint about an alledged data breach of the complainant’s personal data by the Council. This is because the Information Commissioners’ Office is the most appropriate body to handle complaints relating to data protection legislation. There is no evidence to suggest it would be unreasonable for the complainant to complain to this body and so we have no jurisdiction to investigate this complaint.
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East Sussex County Council (24 022 090)
Statement Closed after initial enquiries School admissions 25-Mar-2025
Summary: We will not investigate this complaint about the Council’s handling of Miss X’s application for a school place. An investigation would not achieve a different outcome.
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London Borough of Southwark (24 022 380)
Statement Closed after initial enquiries Other 25-Mar-2025
Summary: We will not investigate Mr B’s complaint about the Council’s delay returning a £25 deposit. This is because Mr B has not suffered a serious or significant injustice which would justify our involvement.
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Future Health And Social Care Association C.I.C. (24 018 322)
Statement Closed after initial enquiries Other 25-Mar-2025
Summary: We will not investigate Miss X’s concerns about her supported living placement. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. We have no remit to investigate as there is no evidence of services in connection with adult personal care support services.
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Royal Borough of Kingston upon Thames (24 018 446)
Statement Closed after initial enquiries Traffic management 25-Mar-2025
Summary: We will not investigate this complaint about how the Council dealt with a request for a road crossing to be installed, or about how it dealt with consultation into crossings. This is because there is insufficient evidence of fault.
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Royal Borough of Kensington & Chelsea (24 018 470)
Statement Closed after initial enquiries Allocations 25-Mar-2025
Summary: We will not investigate this housing register complaint because there is insufficient evidence of fault by the Council.
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Lincoln City Council (24 018 521)
Statement Closed after initial enquiries Other 25-Mar-2025
Summary: We will not investigate this complaint about the Council’s decision to issue a Community Protection Notice and refusal to discuss his concerns. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. The complainant had the right to appeal to the magistrate court against the Community Protection Notice. We consider it reasonable for him to have exercised this right.
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Isle of Wight Council (24 018 671)
Statement Closed after initial enquiries Enforcement 25-Mar-2025
Summary: We will not investigate Mr X’s complaint about the Council’s planning enforcement and application processes relating to developments on his property and how it dealt with his complaint. There is no different outcome achievable on the planning enforcement issues to warrant us investigating. The planning application process is outside jurisdiction because Mr X used his Planning Inspectorate appeal, so we cannot investigate it. We cannot or would not achieve the outcomes Mr X seeks. We also do not investigate complaints about councils’ complaint handling where we are not investigating the core issues giving rise to the complaint.
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Statement Closed after initial enquiries Alternative provision 25-Mar-2025
Summary: We will not investigate this complaint about the Council’s decision to change the alternative educational provision it makes for the complainant’s son. There is insufficient evidence of fault on the Council’s part to warrant investigation.