Decision search
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South Holland District Council (24 017 640)
Statement Closed after initial enquiries Other 27-Mar-2025
Summary: We will not investigate this complaint about the Council's handling of a business rates account as it is unlikely we will find fault, or fault causing a significant injustice, by the Council.
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Liverpool City Council (24 017 660)
Statement Closed after initial enquiries Parking and other penalties 27-Mar-2025
Summary: We will not investigate Mr X’s complaint about the Council’s consideration of his request for additional parking restrictions. There is insufficient evidence of fault and it is unlikely an investigation would achieve anything more.
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Wiltshire Council (24 017 749)
Statement Closed after initial enquiries Planning applications 27-Mar-2025
Summary: We will not investigate this complaint about the way the Council processed a planning application. We have already considered this complaint and issued our decision. We will not reinvestigate this matter. The complainant also raises concerns about the way the Council dealt with their complaint. We consider it is not a good use of public resources to investigate complaints about complaint procedures, if we are unable to deal with the substantive issue.
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London Borough of Brent (24 017 756)
Statement Closed after initial enquiries Allocations 27-Mar-2025
Summary: We will not investigate Mr X’s complaint about the Council’s communication. That is because further investigation would not lead to a different outcome. We will also not investigate his complaint about the Council’s decision to end the main housing duty. It is reasonable for Mr X to appeal to the county court if he disagrees with this decision.
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Lancashire County Council (24 022 747)
Statement Closed after initial enquiries Parking and other penalties 27-Mar-2025
Summary: We will not investigate Mr B’s complaint about a Penalty Charge Notice. This is because it was reasonable for Mr B to put in an appeal to the Traffic Penalty Tribunal.
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Nuneaton & Bedworth Borough Council (24 018 146)
Statement Closed after initial enquiries Planning applications 27-Mar-2025
Summary: We will not investigate Mrs X complaint about the Council’s process and consideration of a planning application. There is not enough evidence of fault to justify an investigation. A further investigation by us would also not lead to a different outcome.
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Mansfield District Council (24 018 191)
Statement Closed after initial enquiries Enforcement 27-Mar-2025
Summary: We will not investigate this complaint about the Council failing to take enforcement action against works undertaken at a property next to the complainant. There is insufficient evidence of fault in the way the Council has considered the complainant’s concerns.
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Eastbourne Borough Council (24 018 206)
Statement Closed after initial enquiries Council tax 27-Mar-2025
Summary: We will not investigate this complaint about the Council’s refusal to provide the complainant with a discretionary council tax discount. This is because the Council’s decision carries a right of appeal to an independent tribunal and it would be reasonable for the complainant to exercise that right.
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Lancashire County Council (24 018 300)
Statement Upheld Special educational needs 27-Mar-2025
Summary: We will not investigate this complaint about the Education, Health and Care plan process. This is because the Council has agreed to an appropriate remedy for the injustice caused by the delay.
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Essex County Council (24 018 408)
Statement Upheld Special educational needs 27-Mar-2025
Summary: We will not investigate this complaint about the Education, Health and Care plan process. This is because the Council has agreed to an appropriate remedy for the injustice caused by the delay.