Decision search
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Birmingham City Council (25 001 182)
Statement Closed after initial enquiries Refuse and recycling 29-Apr-2025
Summary: We cannot investigate Mr X’s complaint about the Council’s failure to collect waste bins due to industrial action. We have no jurisdiction to investigate matters which affect all or most people in the Council’s area.
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Manchester City Council (25 001 381)
Statement Closed after initial enquiries Enforcement 29-Apr-2025
Summary: We cannot investigate Mr B’s complaint about a planning enforcement notice. This is because Mr B appealed to the Planning Inspector. The courts are in the best position to decide whether Mr B has complied with the requirements of the notice.
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Wiltshire Council (24 020 933)
Statement Upheld Planning advice 29-Apr-2025
Summary: We will not investigate this complaint about the Council’s pre-planning application advice. The Council’s apology and refund of the pre planning advice application fee is an acceptable remedy to the complaint.
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Devon County Council (24 020 936)
Statement Closed after initial enquiries Child protection 29-Apr-2025
Summary: We will not investigate this complaint that the Council was at fault in the course of child protection action and in its response to the complainant’s subsequent complaint. The complaint is late and there are no grounds for us to investigate it now.
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Middlesbrough Borough Council (24 021 123)
Statement Closed after initial enquiries Private housing 29-Apr-2025
Summary: We will not investigate the Council’s response to Mr X’s complaint to Environmental Health about a mice infestation. This is because there is insufficient evidence of fault in the Council’s actions.
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Statement Closed after initial enquiries Allocations 29-Apr-2025
Summary: We will not investigate Ms X’s complaint about housing priority. There is not enough evidence of fault to warrant investigation.
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Uttlesford District Council (24 021 219)
Statement Closed after initial enquiries Other 29-Apr-2025
Summary: We will not investigate this complaint about the Council inviting the police to attend a Council meeting. We do not the complainant has suffered sufficient personal injustice to warrant our involvement. And we cannot achieve one of the outcomes he is seeking.
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Statement Closed after initial enquiries Planning applications 29-Apr-2025
Summary: We will not investigate this complaint about the Council’s failure to ask permission to erect scaffolding on Mrs X’s home and the poor timing of a hand delivered letter. The Council has acknowledged it should have discussed the matter with her direct and has apologised for the insensitivity of hand delivering a letter on new year’s eve. It has also confirmed it has taken steps to avoid repetition of such events. We consider further investigation will not lead to a different outcome.
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Harborough District Council (24 021 242)
Statement Closed after initial enquiries Refuse and recycling 29-Apr-2025
Summary: We will not investigate Mr X’s complaint that the Council did not collect waste from his property. There is not enough evidence of fault to justify investigating.
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Wakefield City Council (24 021 259)
Statement Closed after initial enquiries Refuse and recycling 29-Apr-2025
Summary: We will not investigate Mr X’s complaint that his new van does not qualify for permits to access the Council’s household waste recycling centres. This is because there is insufficient evidence of fault by the Council to warrant an investigation.