Decision search
Your search has 51782 results
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London Borough of Ealing (24 006 886)
Statement Closed after initial enquiries Allocations 30-Sep-2024
Summary: We will not investigate this complaint about how the Council has dealt with the complainants housing application because there is insufficient evidence of fault. It would be reasonable for the complainant to ask the Council to carry out a review of the suitability of their temporary accommodation.
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Stockport Metropolitan Borough Council (24 010 010)
Statement Closed after initial enquiries Other 30-Sep-2024
Summary: We cannot investigate this complaint about how the Council responded to concerns about bullying in a school. This is because the complaint flows from the internal management of a school which we have no jurisdiction to consider. The law says we cannot consider complaints about the actions of councils in relation to matters that are outside our jurisdiction.
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London Borough of Bexley (24 010 049)
Statement Closed after initial enquiries Planning applications 30-Sep-2024
Summary: We cannot investigate Mr X’s complaint about the Council’s handling of his planning application. This is because his injustice stems from the decision to refuse the application and Mr X has used his right of appeal to the Planning Inspectorate.
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Essex County Council (24 010 082)
Statement Upheld Special educational needs 30-Sep-2024
Summary: We will not investigate Mrs X’s complaint about delays in the Education Health and Care Plan process. This is because the Council has agreed to apologise to Mrs X and pay her £100 per month for the delay. We consider this an appropriate remedy and further investigation is therefore unlikely to achieve anything more.
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Horsham District Council (24 010 097)
Statement Closed after initial enquiries Enforcement 30-Sep-2024
Summary: We cannot investigate Miss X’s complaint about the Council’s issue of a planning enforcement notice. This is because Miss X has used her right of appeal to the Planning Inspectorate.
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Manchester City Council (24 010 518)
Statement Closed after initial enquiries School admissions 30-Sep-2024
Summary: We will not investigate Mr X’s complaint about an unsuccessful school admission appeal. This is because there is not enough evidence of fault for us to be able to question the panel’s decision.
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Rotherham Metropolitan Borough Council (24 011 156)
Statement Closed after initial enquiries Trees 30-Sep-2024
Summary: We will not investigate Mr C’s complaint that his driveway has been damaged by tree roots from Council-owned trees. This is because it is reasonable for Mr C to put in a compensation claim to the Council, and if needed, take the Council to court.
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London Borough of Bromley (24 011 260)
Statement Closed after initial enquiries School admissions 30-Sep-2024
Summary: We will not investigate this complaint about school admissions. We have no powers to consider complaints about academy schools.
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London Borough of Redbridge (24 011 374)
Statement Closed after initial enquiries Other 30-Sep-2024
Summary: We will not investigate Mr B’s complaint about the Council not providing information he requested about a school catchment area. This is because it is reasonable for Mr B to complain to the Information Commissioner.
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Linden Care Homes Limited (24 006 614)
Statement Closed after initial enquiries Residential care 30-Sep-2024
Summary: We will not investigate this complaint about medication errors in a residential care home. The resident has died so we can provide no remedy to them, and there is no ongoing risk. The Local Authority safeguarding, and the Care Quality Commission have investigated, so it unlikely we would reach a different outcome in the wider public interest. There is an impact on the relative of the resident, who is distressed. But this is not significant injustice on its own to justify an Ombudsman investigation.