Decision search

What's this ?

Organisation
Organisation name:

Organisation type:
Decision type
Statements Reports Both
Reference number
Reference number:
Date range
From To
Sort Results
Descending (latest first) Ascending (oldest first)

Advanced search

Exclude (NOT)
Subject area
Category

Sub category

Sub category

Sub category

Sub category

Sub category

Sub category

Sub category

Sub category

Sub category

Sub category
Advanced options

Decision reason: Closed after initial enquiries Not upheld Upheld

Show advanced search

Your search has 55054 results

Birmingham City Council (24 010 550)

Statement Upheld Refuse and recycling 13-May-2025

Summary: Mr X complained the Council has repeatedly failed to collect his household waste and recycling as scheduled over a sustained period. He also complained the Council took three months to replace a damaged bin. We found the repeated failure to collect Mr X’s household waste and recycling is fault. As is the delay in providing a replacement bin. These faults led to an accumulation of waste which has caused Mr X inconvenience and stress. The Council has agreed to apologise and make a payment to Mr X.
Sheffield City Council (24 011 603)

Statement Closed after initial enquiries Antisocial behaviour 13-May-2025

Summary: We will not investigate this complaint about how the Council responded to reports of anti-social behaviour. There is not enough evidence of fault to justify our involvement.
Worcestershire County Council (24 012 293)

Statement Upheld Alternative provision 13-May-2025

Summary: Mrs X complained the Council failed to arrange alternative educational provision for her child (Y) after they became unwell and unable to attend school in the 2023/2024 school year. The Council was at fault for failing to consider alternative educational provision when Mrs X raised attendance problems in late April 2024. However, this did not cause an injustice as Y was not absent for 15 days or more which is a requirement for the Council to arrange alternative provision. Y also went on study leave five weeks after Mrs X raised attendance problems and any alternative education provision would not have been arranged before this period.
Dorset Council (24 021 522)

Statement Closed after initial enquiries Child protection 13-May-2025

Summary: We will not investigate this complaint about a report written by the Council and passed to Ofsted. Investigation by us would be unlikely to lead to a different or more worthwhile outcome.
Uttlesford District Council (24 021 544)

Statement Closed after initial enquiries Planning applications 13-May-2025

Summary: We will not investigate Mr X’s complaint about a decision to grant planning permission. Planning permission was granted more than five years ago. The complaint about this is late and we have seen no reason to exercise discretion on this point. Mr X also complains about the Council’s decision not to take enforcement action against breaches of planning control. We have not seen sufficient evidence of fault in the way the Council made this decision to justify an investigation.
London Borough of Redbridge (24 021 794)

Statement Closed after initial enquiries Parking and other penalties 13-May-2025

Summary: We will not investigate Mr X’s complaint about the Council’s handling of his application for a vehicle crossover. This is because there is not enough evidence of fault to warrant an investigation.
Thanet District Council (24 022 004)

Statement Closed after initial enquiries Refuse and recycling 13-May-2025

Summary: We will not investigate Mrs X complaint the Council has not responded to her concerns about her household waste collection. That is because further investigation will not lead to a different outcome.
Wigan Metropolitan Borough Council (24 022 605)

Statement Closed after initial enquiries Highway repair and maintenance 13-May-2025

Summary: We will not investigate this complaint about highway maintenance because there is not enough evidence of fault to justify investigating and the courts are better placed to consider the complaint.
North Yorkshire Council (24 022 903)

Statement Closed after initial enquiries Highway repair and maintenance 13-May-2025

Summary: We will not investigate Miss X’s complaint about damage caused to her car by a pothole on a road maintained by the Council. This is because it is reasonable for Miss X to take the matter to the Council’s insurers and, ultimately, the courts.
North East Lincolnshire Council (24 022 954)

Statement Closed after initial enquiries Antisocial behaviour 13-May-2025

Summary: We cannot investigate this complaint about a Fixed Penalty Notice because Mr Y has already been to court about the matter, and we cannot investigate when happened in court.

Back
817
818
819
820
821
822
823
824
825
826
Next

Cookie name	Description	Action
ASPSESSIONID	This helps the site to function smoothly during your visit. For example, remembering your display settings and online complaint form preferences.
CookieNotice.Analytics	Used to remember your choice for analytical cookies.
TH_TOOLBAR_SETTINGS	Stores an object containing user specific settings for the Browsealoud toolbar such as dialog positions and button states. No personally identifiable data is stored.
API_SETTINGS	Stores an object containing user specific API settings for the Browsealoud toolbar such as voice and language selection, user preferences set in the toolbar settings panel and selected styles for word highlighting. No personally identifiable data is stored.
audioalert	Stores a value ‘audioalert = true’ after the first Browsealoud audio alert.
__utma	Used to distinguish users and sessions. The cookie is created when the javascript library executes and no existing __utma cookies exists. The cookie is updated every time data is sent to Google Analytics.	BrowseAloud v.3 documentation Privacy policy
__utmt	Used to throttle request rate.	BrowseAloud v.3 documentation Privacy policy
__utmb	Used to determine new sessions/visits. The cookie is created when the javascript library executes and no existing __utmb cookies exists. The cookie is updated every time data is sent to Google Analytics.	BrowseAloud v.3 documentation Privacy policy
__utmc	Not used in ga.js. Set for interoperability with urchin.js. Historically, this cookie operated in conjunction with the__utmbcookie to determine whether the user was in a new session/visit.	BrowseAloud v.3 documentation Privacy policy
__utmz	Stores the traffic source or campaign that explains how the user reached your site. The cookie is created when the javascript library executes and is updated every time data is sent to Google Analytics.	BrowseAloud v.3 documentation Privacy policy
_ga	Used to distinguish users. The ID is used only to identify the session for the statistics and is completely anonymous.	BrowseAloud v.3 documentation Privacy policy
_gat_UA-4669579-11	Used to throttle request rate. If Google Analytics is deployed via Google Tag Manager, this cookie will be named _dc_gtm_.	BrowseAloud v.3 documentation Privacy policy
_gid	Used to distinguish users.	BrowseAloud v.3 documentation Privacy policy

Company	Description	Action
Google Inc = _ga	Google Analytics tracking cookie. Helps us to know how many people visit our site by tracking if you've visited before.	Terms and conditions Privacy policy
Google Inc = _gid	Google Analytics tracking cookie. Helps us to know how many people visit our site by tracking if you've visited before.	Terms and conditions Privacy policy
Google Inc = _gat	Google Analytics tracking cookie. Used to manage the rate at which page view requests are made.	Terms and conditions Privacy policy

www.lgo.org.uk has experienced a problem

Decision search

Advanced search

Your search has 55054 results

Review your privacy settings