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Decision reason: Closed after initial enquiries Not upheld Upheld

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Your search has 55054 results

Southend-on-Sea City Council (25 014 489)

Statement Closed after initial enquiries Local welfare payments 03-Dec-2025

Summary: We will not investigate Miss X’s complaint about the Council’s decision to refuse her applications to the Council’s Essential Living Fund (ELF) scheme. There is not enough evidence of fault to justify our involvement.
Cheshire East Council (25 015 067)

Statement Closed after initial enquiries Leisure and culture 03-Dec-2025

Summary: We will not investigate this complaint about the Council’s decision to install a noticeboard and CCTV at a local park. This is because there is insufficient injustice to warrant an investigation.
Bury Metropolitan Borough Council (25 015 898)

Statement Closed after initial enquiries Council tax 03-Dec-2025

Summary: We will not investigate this complaint about Council tax exemptions because there is a right of appeal to a Valuation Tribunal.
City of Wolverhampton Council (25 016 030)

Statement Closed after initial enquiries Housing benefit and council tax benefit 03-Dec-2025

Summary: We will not investigate this complaint about a housing benefit overpayment as the matter has been appealed to a tribunal.
Royal Borough of Windsor and Maidenhead Council (25 016 516)

Statement Closed after initial enquiries Charging 03-Dec-2025

Summary: We will not investigate this complaint about the Council’s management of Ms X and Ms Y’s care costs. This is because an investigation would be unlikely to find fault with the Council’s actions.
Dudley Metropolitan Borough Council (25 016 824)

Statement Upheld Other 03-Dec-2025

Summary: We have upheld Mr and Mrs X’s complaint because the Council delayed considering their complaint at stage two of the children’s statutory complaints procedure. The Council has agreed to resolve the complaint early by providing a proportionate remedy for the injustice caused to Mr and Mrs X.
Dartford Borough Council (25 016 955)

Statement Closed after initial enquiries Council tax support 03-Dec-2025

Summary: We will not investigate this complaint about a Council tax overpayment because there is a right of appeal to a Valuation Tribunal.
Norfolk County Council (25 017 965)

Statement Closed after initial enquiries Alternative provision 03-Dec-2025

Summary: We cannot investigate Miss X’s complaint about the Council’s handling of an Education Health and Care Plan request as Miss X appealed to the Tribunal. We are unlikely to find fault in the Council’s provision of education.
Warwick District Council (25 019 549)

Statement Closed after initial enquiries Managing council tenancies 03-Dec-2025

Summary: We cannot investigate Mr B’s complaint about the Council’s handling of works to a path which serves his property and a Council-owned property. This is because we cannot investigate complaints about the management of social housing by a council acting as a social landlord.
Brighton & Hove City Council (25 020 128)

Statement Closed after initial enquiries Leisure and culture 03-Dec-2025

Summary: We will not investigate this complaint about the Council’s decision not to compel a plot owner to relinquish their plot to Ms X. This is because we cannot provide the outcome that Ms X seeks.

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