Local Government Ombudsman Logo

www.lgo.org.uk has experienced a problem

The website has encountered an error. The issue has been logged so that we can investigate the cause.

You can visit the home page and try browsing again. Please accept our apologies for any inconvenience caused.

You may still be able to use our online complaint service if you want to register a complaint or log into your account.

SearchResult - Local Government and Social Care Ombudsman

Decision search


What's this ?
  • Organisation
  • Decision type

  • Reference number
  • Date range

     

  • Sort Results

Show advanced search

Your search has 55054 results

  • Westminster City Council (25 003 185)

    Statement Closed after initial enquiries Council tax 25-Aug-2025

    Summary: We cannot investigate this complaint about court action taken by the Council for council tax arrears. This is because the complainant has started legal proceedings against the Council.

  • Essex County Council (25 003 236)

    Statement Upheld Special educational needs 25-Aug-2025

    Summary: We will not investigate this complaint about the Education, Health and Care plan process. This is because the Council has agreed to an appropriate remedy for the injustice caused by the delay.

  • Essex County Council (25 003 315)

    Statement Upheld Special educational needs 25-Aug-2025

    Summary: We will not investigate this complaint about the Education, Health and Care plan process. This is because the Council has agreed to an appropriate remedy for the injustice caused by the delay.

  • Cambridgeshire County Council (25 003 396)

    Statement Upheld Special educational needs 25-Aug-2025

    Summary: We have upheld this complaint about the Council’s failure to issue an Education Health and Care plan for the complainant’s child within the statutory timescale. The Council has agreed to provide a proportionate remedy and this removes the need for us to investigate.

  • Basildon Borough Council (25 006 932)

    Statement Closed after initial enquiries Homelessness 25-Aug-2025

    Summary: We will not investigate Mr X’s complaint about the Council’s handling of his housing register application because there is insufficient evidence of fault to justify our involvement. We will not investigate a complaint about the suitability of a property offered because Mr X has review and appeal rights and it is reasonable for him to exercise these.

  • Cardinal Newman School, Hove (25 007 218)

    Statement Closed after initial enquiries School admissions 25-Aug-2025

    Summary: We will not investigate Miss X’s complaint about an unsuccessful appeal for a school place. This is because there is not enough evidence of fault by the panel for us to be able to question its decision.

  • George Stephenson High School (25 007 257)

    Statement Closed after initial enquiries School admissions 25-Aug-2025

    Summary: We will not investigate Mrs X’s complaint about an unsuccessful appeal for a school place. This is because there is not enough evidence of fault by the panel for us to be able to question its decision.

  • Carr Manor Community School (25 007 661)

    Statement Closed after initial enquiries School admissions 25-Aug-2025

    Summary: We will not investigate Miss X’s complaint about an unsuccessful appeal for a school place. This is because there is not enough evidence of fault by the panel for us to be able to question its decision.

  • Carr Manor Community School (25 007 718)

    Statement Closed after initial enquiries School admissions 25-Aug-2025

    Summary: We will not investigate Miss X’s complaint about an unsuccessful appeal for a school place. This is because there is not enough evidence of fault by the panel for us to be able to question its decision.

  • Royal Borough of Kingston upon Thames (25 008 627)

    Statement Closed after initial enquiries Parking and other penalties 25-Aug-2025

    Summary: We will not investigate this complaint about an unsuccessful application for a dropped kerb because there is insufficient evidence of fault by the Council.

LGO logogram

Review your privacy settings

Required cookies

These cookies enable the website to function properly. You can only disable these by changing your browser preferences, but this will affect how the website performs.

View required cookies

Analytical cookies

Google Analytics cookies help us improve the performance of the website by understanding how visitors use the site.
We recommend you set these 'ON'.

View analytical cookies

In using Google Analytics, we do not collect or store personal information that could identify you (for example your name or address). We do not allow Google to use or share our analytics data. Google has developed a tool to help you opt out of Google Analytics cookies.

Privacy settings