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Decision reason: Closed after initial enquiries Not upheld Upheld

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Your search has 55054 results

Surrey County Council (25 005 687)

Statement Closed after initial enquiries Highway repair and maintenance 09-Sep-2025

Summary: We will not investigate this complaint about prior notification of roadworks because the courts are better placed to consider the issue.
Telford & Wrekin Council (25 005 859)

Statement Closed after initial enquiries Homelessness 09-Sep-2025

Summary: We will not investigate this complaint about the Council’s decision to end the main housing duty when Mr X was homeless. It was reasonable for Mr X to use his statutory right of appeal to the county court. It is open to him to ask the court for permission to make a late appeal.
Durham County Council (25 005 997)

Statement Closed after initial enquiries Other 09-Sep-2025

Summary: We will not investigate this complaint about the Council’s enforcement against those who drive over footpaths and verges. This is because the complaint is late without good reason to exercise discretion to investigate it now and any injustice is not significant enough to justify our involvement.
London Borough of Barnet (25 005 998)

Statement Closed after initial enquiries Parking and other penalties 09-Sep-2025

Summary: We will not investigate Mr X’s complaint about the Council’s refusal to cancel a penalty charge notice. This is because there is not enough evidence of fault by the Council.
Kent County Council (25 006 127)

Statement Closed after initial enquiries Safeguarding 09-Sep-2025

Summary: We will not investigate this complaint about how the Council handled Ms X’s complaints about a neighbour. This is because part of the complaint is late and because there is no worthwhile outcome achievable.
East Lindsey District Council (25 006 615)

Statement Closed after initial enquiries Enforcement 09-Sep-2025

Summary: We will not investigate Mr X’s complaint about lack of enforcement action on surface water drainage. This is because the complaint is late.
Dorset Council (25 006 751)

Statement Upheld Special educational needs 09-Sep-2025

Summary: We will not investigate Miss X’s complaint that the Council delayed responding to her following an annual review of her child’s Education, Health and Care Plan. This is because the Council has agreed to apologise for the delay and make a remedy payment to Miss X.
London Borough of Islington (25 002 734)

Statement Closed after initial enquiries Traffic management 09-Sep-2025

Summary: We will not investigate this complaint about the Council’s monitoring of traffic following a road re-design. There is insufficient evidence of fault which would warrant an investigation.
Westbourne Care Limited (25 002 825)

Statement Closed after initial enquiries Residential care 09-Sep-2025

Summary: We will not investigate this complaint about how the Care Provider treated Mr X when visiting his mother. There is insufficient evidence of fault in the actions of the Care Provider and we could not achieve a meaningful outcome by investigating the matter.
London Borough of Haringey (25 002 948)

Statement Closed after initial enquiries Child protection 09-Sep-2025

Summary: We will not investigate Ms M’s complaint about a child protection plan because there is no evidence of fault which would justify an investigation.

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