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Decision reason: Closed after initial enquiries Not upheld Upheld

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City of Doncaster Council (24 017 534)

Statement Closed after initial enquiries Enforcement 13-Mar-2025

Summary: We will not investigate this complaint about the Council’s decision not to take planning enforcement action. There is not enough evidence of fault in the way the Council investigated the reports of a breach of planning control to justify an investigation.
Oldham Metropolitan Borough Council (24 017 586)

Statement Closed after initial enquiries Licensing 13-Mar-2025

Summary: We will not investigate this complaint about taxi vehicle licensing because it is reasonable to expect Mr Y to appeal to the magistrates court about the issue, we could not add to the previous investigation about the issue and further investigation would not lead to a different outcome.
Surrey County Council (24 017 618)

Statement Closed after initial enquiries Looked after children 13-Mar-2025

Summary: We will not investigate this complaint about an alledged failure by the Council to safeguard the complainant from harm when she was a child between 1999 and 2007. This is because it is not the role of the Ombudsman to investigate historical issues and, given the passage of time, we do not consider there is a realistic prospect of reaching a sound, fair, and meaningful decision.
Bristol City Council (24 017 639)

Statement Closed after initial enquiries Other 13-Mar-2025

Summary: We will not investigate this complaint about business rates liability as this is a matter for the courts. We will not investigate the complaint about small business rates relief as this matter appears not to be concluded.
Leicester City Council (24 017 673)

Statement Closed after initial enquiries Charging 13-Mar-2025

Summary: We will not investigate this complaint about disputed care and support invoices issued by the Council. This is because the complaint is late and there are no good reasons why we should exercise our discretion and investigate despite the passage of time.
Birmingham City Council (24 017 698)

Statement Closed after initial enquiries Council house sales and leaseholders 13-Mar-2025

Summary: We will not investigate this complaint about delays and the valuation in the Right to Buy process. It is reasonable for the complainant to go to court, and to have pursued any dispute about the valuation with the District Valuer.
Cumberland Council (24 017 808)

Statement Closed after initial enquiries Parking and other penalties 13-Mar-2025

Summary: We will not investigate this complaint about alledged misconduct by the Council with respect to how it enforces parking contraventions in the complainant’s area. This is because there is insufficient evidence the complainant has personally suffered serious loss, harm or distress as a result of the alledged fault.
Sunderland City Council (24 019 633)

Statement Closed after initial enquiries Other 13-Mar-2025

Summary: We will not investigate Mrs X’s complaint about the Council’s refusal to accept liability for damage to her car. This is because it is reasonable to expect Mrs X to take the matter to court.
London Borough of Newham (24 019 638)

Statement Closed after initial enquiries Homelessness 13-Mar-2025

Summary: We will not investigate Miss X’s complaint about the Council’s decision that her accommodation is suitable. This is because it is reasonable to expect Miss X to appeal its decision to the county court.
Worcestershire County Council (24 019 765)

Statement Closed after initial enquiries Other 13-Mar-2025

Summary: We cannot investigate Mr X’s complaint that his schools failed to safeguard him when he was a student. We have no jurisdiction to look at what happens in schools.

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