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Decision reason: Closed after initial enquiries Not upheld Upheld

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Your search has 52233 results

Dorset Council (24 016 702)

Statement Closed after initial enquiries Special educational needs 14-Mar-2025

Summary: We will not investigate Mrs X’s complaint that the Council failed to arrange alternative provision for her daughter and assign an alternative school. It is reasonable to expect Mrs X to appeal to the Special Educational Needs Tribunal.
Birmingham City Council (24 016 704)

Statement Closed after initial enquiries Allocations 14-Mar-2025

Summary: We will not investigate this complaint about the Council’s decision to close the complainant’s housing application. This is because there is insufficient evidence of fault by the Council.
Runwood Homes Limited (24 017 120)

Statement Closed after initial enquiries Residential care 14-Mar-2025

Summary: We will not investigate this complaint about privately arranged adult residential care. The main injustice would be to the resident, who has died and so we can provide them no remedy. While it is upsetting for the family, there is not a significant injustice to justify an Ombudsman investigation.
Stoke-on-Trent City Council (24 017 922)

Statement Closed after initial enquiries Enforcement 14-Mar-2025

Summary: We will not investigate this complaint about the Council’s decision that no breach of planning control is occurring on the site next to the complainant’s home. We have not seen enough evidence of fault in the Council’s actions to justify an investigation.
London Borough of Tower Hamlets (24 018 124)

Statement Closed after initial enquiries Local welfare payments 14-Mar-2025

Summary: We will not investigate this complaint about the Council’s decision that the complainant is not eligible for help from the Resident Support Scheme. This is because there is insufficient evidence of fault by the Council.
East Sussex County Council (24 018 324)

Statement Closed after initial enquiries Special educational needs 14-Mar-2025

Summary: We will not investigate Mrs X complaint about her child’s education. She has used her right of appeal to a tribunal which places the complaint outside of our jurisdiction.
Herefordshire Council (24 018 627)

Statement Closed after initial enquiries Parking and other penalties 14-Mar-2025

Summary: We will not investigate this complaint about the Council’s complaint handling following the issue of a parking Penalty Charge Notice. It is not a good use of public funds to investigate complaint handling when we will not consider the substantive matter.
Devon County Council (24 018 719)

Statement Closed after initial enquiries Adoption 14-Mar-2025

Summary: We will not investigate Miss X’s complaint about problems in receiving contact letters on time via the letterbox service following her child’s adoption. This is because there is insufficient evidence of fault by the Council to warrant an investigation.
London Borough of Newham (24 018 956)

Statement Closed after initial enquiries Parking and other penalties 14-Mar-2025

Summary: We will not investigate this complaint about a Penalty Charge Notice because it is reasonable to expect Miss X to take the matter to the Traffic Enforcement Centre and the London Tribunals.
Kent County Council (24 019 182)

Statement Closed after initial enquiries Transport 14-Mar-2025

Summary: We will not investigate this complaint about the way the Council responded to a complaint about an officer. This is because there is insufficient evidence of fault by the Council and because the complainant could complain to the Information Commissioner.

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