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SearchResult - Local Government and Social Care Ombudsman

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Your search has 52409 results

  • Cambridgeshire County Council (24 018 528)

    Statement Closed after initial enquiries Looked after children 25-Apr-2025

    Summary: We will not investigate this complaint that the Council completed an assessment which includes false information about the complainant. The complaint is late and there are no grounds for us to consider it now, and our intervention would not achieve the outcome the complainant wants.

  • North Yorkshire Council (24 020 098)

    Statement Closed after initial enquiries Enforcement 25-Apr-2025

    Summary: We will not exercise discretion investigate this complaint about planning enforcement. This complaint was received outside the normal 12-month period for investigating complaints. There is no evidence to suggest that Mr X could not have complained to us sooner. We will not investigate his complaint about the Council’s failure to handle his Freedom of Information request within the required timescale. The office of the Information Commissioner is best placed to consider these complaints.

  • London Borough of Lambeth (24 020 165)

    Statement Closed after initial enquiries Council tax 25-Apr-2025

    Summary: We will not exercise discretion investigate this complaint about council tax liability. This complaint was received outside the normal 12-month period for investigating complaints. There is no evidence to suggest that Miss X could not have complained to us sooner.

  • Kent County Council (24 020 426)

    Statement Closed after initial enquiries Child protection 25-Apr-2025

    Summary: We will not investigate this complaint that the Council failed to properly consider the complainant’s concerns about the placement of her children with their father. This is because the complaint concerns matters which have been considered and decided in court, or are closely related to such matters.

  • Suffolk County Council (24 020 538)

    Statement Closed after initial enquiries Special educational needs 25-Apr-2025

    Summary: We will not investigate this complaint that the Council was at fault in declining to include the provision of school transport in the complainant’s daughter’s Education Health and Care plan, and in failing to respond reasonably to her complaint about the matter. She used her right to appeal to the First-tier Tribunal (Special Educational Needs and Disability) and this places the complaint outside the Ombudsman’s jurisdiction.

  • Epsom & Ewell Borough Council (24 021 274)

    Statement Closed after initial enquiries Enforcement 24-Apr-2025

    Summary: We will not investigate Mr C’s complaint about letters he received from the Council which caused him distress. This is because there is not enough evidence of fault to justify an investigation.

  • London Borough of Tower Hamlets (24 021 357)

    Statement Closed after initial enquiries Child protection 24-Apr-2025

    Summary: We will not investigate Ms X’s complaint about the Council’s involvement with her child. The law prevents us from investigating anything that has been the subject of court proceedings or could have reasonably been raised in court. We cannot achieve the outcome Ms X wants.

  • Dorset Council (24 021 417)

    Statement Closed after initial enquiries Planning applications 24-Apr-2025

    Summary: We will not investigate this complaint about the way the Council decided to approve a planning application. We have not seen enough evidence of fault to justify an investigation. Also, we cannot achieve the outcome the complainant is seeking.

  • Worcestershire County Council (24 021 989)

    Statement Closed after initial enquiries Other 24-Apr-2025

    Summary: We will not investigate this complaint about highway maintenance because another body is better placed.

  • London Tribunals (24 022 060)

    Statement Closed after initial enquiries Parking and other penalties 24-Apr-2025

    Summary: We will not investigate Ms X’s complaint about London Tribunal’s handling of her appeal against a penalty charge notice. This is because we cannot achieve the outcome Ms X wants. The law does not allow us to consider complaints about the Adjudicator’s decision to dismiss Ms X’s appeal, including the way they reached the decision, and the administrative issues she complains about did not cause her significant injustice separate from the decision itself.

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