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Your search has 45 results

  • Colchester Borough Council (20 001 473)

    Statement Closed after initial enquiries Licensing 11-Aug-2020

    Summary: The Ombudsman will not investigate this complaint about the Council's decision to revoke the complainant's taxi driver licence. This is because there is insufficient evidence of fault by the Council and because the complainant appealed to the court.

  • Colchester Borough Council (19 018 725)

    Statement Closed after initial enquiries Other 01-May-2020

    Summary: The Ombudsman will not investigate Ms B's complaints about the way the Council dealt with her reports of vibration from a development near her home. Further consideration of the complaint is unlikely to find fault by the Council.

  • Colchester Borough Council (19 020 160)

    Statement Closed after initial enquiries Planning advice 30-Mar-2020

    Summary: Mr X complains that the Council gave misleading advice about the need for planning permission for replacement windows. The Ombudsman will not investigate this complaint because there is no evidence of fault by the Council.

  • Colchester Borough Council (19 016 925)

    Statement Closed after initial enquiries Private housing 27-Feb-2020

    Summary: The Ombudsman cannot investigate this complaint about the incompetence of Council staff in relation a housing improvement notice. This is because the matters have been considered by the tribunal and he does not investigate complaint handling as an isolated issue.

  • Colchester Borough Council (18 016 190)

    Statement Not upheld Homelessness 04-Feb-2020

    Summary: Mr Y complains about the way the Council dealt with his homelessness application and allocated him emergency accommodation. The Ombudsman has found no evidence of fault in the way the Council considered these matters.

  • Colchester Borough Council (19 015 065)

    Statement Closed after initial enquiries Trees 17-Jan-2020

    Summary: The Ombudsman will not investigate Mr X's complaint about tree stumps on the public highway. This is because Mr X's complaint is late and there is no evidence of significant personal injustice to Mr X.

  • Colchester Borough Council (19 008 844)

    Statement Closed after initial enquiries Refuse and recycling 29-Oct-2019

    Summary: The Ombudsman will not investigate this complaint about a missed recycling collection because there is insufficient evidence of injustice.

  • Colchester Borough Council (19 003 040)

    Statement Not upheld Managing council tenancies 15-Oct-2019

    Summary: Ms C complains about the Council's decision she did not qualify for a payment under its Transfer Incentive Scheme. The Ombudsman has ended his involvement as he does not have the power to investigate complaints about the provision or management of social housing by a council acting as a registered social housing provider.

  • Colchester Borough Council (19 003 373)

    Statement Closed after initial enquiries Planning applications 30-Jul-2019

    Summary: Mr X complains about the Council's decision to grant retrospective planning permission to a local sailing club. The Ombudsman will not investigate this complaint. This is because we are unlikely to find fault in the Council's actions.

  • Colchester Borough Council (18 002 519)

    Statement Not upheld Planning applications 10-May-2019

    Summary: Mr X complained the Council failed to properly control development opposite land he owns. Mr X believes the development will affect the value of his land. We ended our investigation, as we are unlikely to find fault or a significant injustice to Mr X.

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