Decision search
Your search has 39 results
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Liverpool City Region Combined Authority (24 022 249)
Statement Closed after initial enquiries Public transport 23-Apr-2025
Summary: We will not investigate this complaint about a travel pass because there is not enough significant injustice to justify investigation.
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North East Mayoral Combined Authority (24 017 046)
Statement Closed after initial enquiries Parking and other penalties 28-Jan-2025
Summary: We will not investigate Mr X’s complaint about the issue and handling of an unpaid toll charge notice concerning one of the Tyne Tunnels. This is because we could not achieve any worthwhile outcome for Mr X. Tyne Tunnels 2 Limited operates and manages the tunnels and their actions fall outside our jurisdiction.
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Greater Manchester Combined Authority (24 014 244)
Statement Closed after initial enquiries Other 19-Dec-2024
Summary: We will not investigate this complaint about racial discrimination. It is reasonable for the complainant to take the matter to court.
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West Yorkshire Combined Authority (24 011 268)
Statement Closed after initial enquiries Other 31-Oct-2024
Summary: We will not investigate this complaint about the Authority’s decision to delegate how it communicates. Parts of Mr X’s complaint are late and there is no significant injustice.
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Cambridgeshire and Peterborough Combined Authority (24 005 780)
Statement Closed after initial enquiries Transport 07-Oct-2024
Summary: We will not investigate Mr X’s complaint about the Council’s refusal to issue his son a free bus pass. This is because there is insufficient evidence of fault.
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Greater Manchester Combined Authority (24 007 031)
Statement Closed after initial enquiries Other 16-Sep-2024
Summary: We will not investigate Mr X’s complaint about the Authority’s decision to remove his permit, to deposit waste at a waste recycling centre. There is no enough evidence of fault, and we cannot achieve the outcome he wants.
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Greater Manchester Combined Authority (24 000 023)
Statement Closed after initial enquiries Other 16-Sep-2024
Summary: We cannot investigate Mr X’s complaint about actions taken against him by the police which he believes are the result of a campaign against him by a council officer acting as Police and Crime Commissioner. There is no evidence to show the action taken against Mr X was directed by the Police and Crime Commissioner and if it was it would be barred from investigation. We have no power to investigate complaints about actions taken by the police.
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West Midlands Combined Authority (23 008 291)
Statement Closed after initial enquiries Street furniture and lighting 09-Jul-2024
Summary: We will not investigate this complaint about the Authority’s refusal to remove or relocate a bus stop outside Mr X’s home. There is insufficient evidence of fault to warrant an investigation.
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West Yorkshire Combined Authority (23 014 202)
Statement Upheld Public transport 12-Jun-2024
Summary: Mr X complained the Authority failed to keep a disabled toilet facility at a bus station in a clean and usable condition. We have found fault by the Authority in failing to ensure the facility was kept clean when Mr X used it, causing injustice. The Authority has agreed to apologise, make a payment to reflect the costs Mr X incurred, and the distress caused, and make service improvements.
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West Midlands Combined Authority (24 002 866)
Statement Closed after initial enquiries Council tax 04-Jun-2024
Summary: We will not investigate this complaint about Council tax liability because there is a right of appeal to a Valuation Tribunal and there is no evidence of fault by the Council. Any legal challenge is a matter for the courts.