Decision search
Your search has 52139 results
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Northumberland County Council (24 005 643)
Statement Closed after initial enquiries Planning applications 02-Sep-2024
Summary: We will not investigate this complaint about how the Council dealt with the complainant’s planning application. This is because the complainant could have appealed to the Planning Inspector.
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Leicester City Council (24 005 666)
Statement Closed after initial enquiries Managing council tenancies 02-Sep-2024
Summary: We will not investigate this complaint about the handling of an insurance claim. The matter is about the Council’s management of its social housing, which the law prevents us investigating.
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Milton Keynes Council (24 005 654)
Statement Closed after initial enquiries Refuse and recycling 02-Sep-2024
Summary: We will not investigate Ms X’s complaint that the Council delayed paying an agreed symbolic financial remedy. This is because the Council has now paid the remedy and any remaining injustice is not significant enough to warrant an investigation by the Ombudsman.
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Braintree District Council (24 008 408)
Statement Closed after initial enquiries Planning applications 02-Sep-2024
Summary: We will not investigate this complaint about how the Council dealt with a planning application. This is because the complainant has used their right to appeal to the Planning Inspector. The complainant has not suffered significant injustice in relation to the remaining issues complained about.
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London Borough of Southwark (24 008 962)
Statement Closed after initial enquiries Highway repair and maintenance 02-Sep-2024
Summary: We will not investigate this personal injury claim. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. It is reasonable to expect the complainant to go to court.
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Pendle Borough Council (24 005 276)
Statement Closed after initial enquiries Enforcement 02-Sep-2024
Summary: We will not investigate Mr and Mrs X’s complaint about the Council not using planning enforcement powers against a neighbour’s garden structures, not applying the General Permitted Development Order (GPDO) and Building Regulations requirements correctly, not visiting their property when considering the matter, and how it dealt with the complaint. There is not enough evidence of fault in the Council’s planning enforcement process, nor in it not visiting their property, to warrant us investigating. Even if there has been fault in the Council’s processes, there is insufficient significant personal injustice to Mr and Mrs X caused by the matters complained of to justify investigating. We do not investigate council complaint‑handling when not investigating the core issues giving rise to the complaint.
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London Borough of Islington (24 005 416)
Statement Closed after initial enquiries Leisure and culture 02-Sep-2024
Summary: We will not investigate this complaint about the Council’s failure to implement recommendations from a noise survey. The Council has considered the recommendations to reduce the noise. However, it has advised it does not have the finances available to implement them. Further investigation will not lead to a different outcome, and we cannot require the Council to implement the recommendations.
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Wirral Metropolitan Borough Council (24 005 490)
Statement Closed after initial enquiries Transport 02-Sep-2024
Summary: We will not investigate this complaint about the Council’s decision not to award a Blue Badge. This is because there is insufficient evidence of fault by the Council.
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St Helens Metropolitan Borough Council (24 005 358)
Statement Closed after initial enquiries Allocations 02-Sep-2024
Summary: We will not investigate this complaint about the complainant’s priority on the housing register. This is because there is insufficient evidence of fault by the Council.
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Transport for London (24 005 588)
Statement Closed after initial enquiries Traffic management 02-Sep-2024
Summary: We will not investigate this complaint about the Authority’s decision that the complainant’s car does not meet the emission standard for the Ultra Low Emission Zone. This is because there is insufficient evidence of fault by the Authority.