Decision search
Your search has 52042 results
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Royal Borough of Windsor and Maidenhead Council (24 005 073)
Statement Closed after initial enquiries Other 09-Sep-2024
Summary: We will not investigate this complaint about an adult social care provider. There is not enough evidence of fault in how the care provider responded to the complaint. We could not add to the care providers response and there is no worthwhile outcome from an investigation. The person using the service has now moved so is no longer receiving support from the care provider complained about.
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Bournemouth, Christchurch and Poole Council (24 005 143)
Statement Closed after initial enquiries Private housing 09-Sep-2024
Summary: We will not investigate this complaint about the Council seeking to purchase a property that the complainant had been privately renting, and the difficulties this caused to her family. There is not enough evidence of fault by the Council.
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Lancashire County Council (24 005 371)
Statement Closed after initial enquiries Special educational needs 09-Sep-2024
Summary: We will not investigate this complaint about delay in the annual review of an Education, Health and Care Plan. This is because the injustice from the delay is not significant enough to warrant an investigation.
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Leicestershire County Council (24 005 594)
Statement Upheld Special educational needs 09-Sep-2024
Summary: We will not investigate this complaint about delays to an Education, Health, and Care needs assessment. The Council has acknowledged the delays and made a suitable offer of a financial remedy to address the injustice caused by the delay.
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West Northamptonshire Council (24 001 382)
Statement Closed after initial enquiries Other 09-Sep-2024
Summary: We will not investigate this complaint about the Council’s involvement in court proceedings. The law prevents us from doing so.
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Bournemouth, Christchurch and Poole Council (24 005 633)
Statement Closed after initial enquiries Other 09-Sep-2024
Summary: We will not investigate Ms X’s complaint about an alleged data breach and the Council’s failure to respond properly to her data request. The Information Commissioner’s Office is better placed to deal with these complaints.
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Surrey Heath Borough Council (24 005 754)
Statement Closed after initial enquiries Council tax 09-Sep-2024
Summary: We will not investigate Mr X’s complaint about the Council failing to tell him that deductions being made from his disability benefits had been stopped. This is because there is insufficient evidence of fault. In addition, the claimed fault has not caused any significant injustice and an investigation would not lead to a different outcome.
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Southend-on-Sea City Council (24 005 657)
Statement Closed after initial enquiries School transport 09-Sep-2024
Summary: We will not investigate Mrs X’s complaint about the Council’s decision to refuse her application for home to school transport for her child, Y. This is because there is insufficient evidence of fault.
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Plymouth City Council (24 006 191)
Statement Closed after initial enquiries Refuse and recycling 09-Sep-2024
Summary: We will not investigate Ms X’s complaint about her clinical waste collection. We cannot investigate the actions of the private waste collection company and there is insufficient evidence of fault in the Council’s actions.
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Statement Closed after initial enquiries Highway repair and maintenance 09-Sep-2024
Summary: We will not investigate this complaint about highway maintenance because there is not enough evidence of fault to justify investigating.