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Your search has 51938 results

  • Bournemouth, Christchurch and Poole Council (24 007 051)

    Statement Closed after initial enquiries Friends and family carers 24-Sep-2024

    Summary: We will not investigate this complaint about an alleged lack of financial support from the Council back in 2015 when the complainant was granted a special guardianship order. The complaint is both late and historical. There are no good reasons to exercise discretion and investigate now because the passage of time means there is not a realistic prospect of reaching a sound, fair, and meaningful decision.

  • London Borough of Haringey (24 006 921)

    Statement Closed after initial enquiries Homelessness 24-Sep-2024

    Summary: We will not exercise discretion to investigate this complaint about the Council use of unsuitable interim accommodation in 2023. This complaint was received outside the normal 12-month period for investigating complaints. There is no evidence to suggest that Ms X could not have complained to us sooner.

  • Hampshire County Council (24 007 647)

    Statement Closed after initial enquiries School admissions 24-Sep-2024

    Summary: We will not investigate Mr X’s complaint about the Council’s Schools Admissions Appeal Panel’s decision not to provide his child with a place at School Z. It is unlikely the Ombudsman would find fault which caused them to lose out on a school place, and any remaining injustice is not significant enough to warrant our involvement.

  • Darlington Borough Council (24 007 687)

    Statement Upheld Other 24-Sep-2024

    Summary: We will not investigate this complaint about Lifeline services provided to meet adult social care needs. The Council accepted fault and has taken satisfactory action to acknowledge the impact on the complainant and improve future service. There is not enough evidence to suggest a wider problem that would justify investigation.

  • Cornwall Council (24 007 779)

    Statement Closed after initial enquiries Councillor conduct and standards 24-Sep-2024

    Summary: We will not investigate this complaint about the Council’s response to Mr X’s complaint about councillor conduct. This is because there is insufficient injustice caused to Mr X from his complaint to warrant our further involvement.

  • London Borough of Havering (24 007 693)

    Statement Closed after initial enquiries Parking and other penalties 24-Sep-2024

    Summary: We will not investigate this complaint about a Penalty Charge Notice because the Council has cancelled the fine and the complainant could have used the statutory process.

  • Mid Devon District Council (24 007 730)

    Statement Closed after initial enquiries Antisocial behaviour 24-Sep-2024

    Summary: We will not exercise discretion to investigate this complaint about the Council’s failure to take action against its tenant for anti-social behaviour over a four-year period. This complaint was received outside the normal 12-month period for investigating complaints. There is no evidence to suggest that Mrs X could not have complained to us sooner.

  • Trafford Council (24 007 586)

    Statement Closed after initial enquiries Parking and other penalties 24-Sep-2024

    Summary: We will not investigate this complaint about the Council’s decision not to introduce a parking restriction outside Mrs X’s home. We are unlikely to find fault and, in any case, we could not achieve the outcome she wants.

  • Durham County Council (24 005 898)

    Statement Closed after initial enquiries Housing benefit and council tax benefit 23-Sep-2024

    Summary: We will not investigate this complaint about the Council’s to decline a discretionary housing payment application. There is insufficient evidence of fault which would warrant an investigation.

  • London Borough of Bexley (24 005 987)

    Statement Closed after initial enquiries Fostering 23-Sep-2024

    Summary: We will not investigate Miss X’s complaint about the Council’s interactions with her in relation to the care of the children she looks after. This is because an investigation would not lead to any further findings. In addition, there are no worthwhile outcomes achievable.

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