Decision search
Your search has 51938 results
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St Albans City Council (24 008 265)
Statement Closed after initial enquiries Other 29-Sep-2024
Summary: We will not investigate Ms X’s complaint that the Council mistakenly removed her personal items from a garage she rents from the Council. This is because it is reasonable for Ms X to take the matter to the Council’s insurers and, ultimately, the courts.
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West Sussex County Council (24 008 546)
Statement Closed after initial enquiries Child protection 29-Sep-2024
Summary: We will not investigate this complaint about the actions of a council social worker including the content of a Section 7 report. We cannot consider complaints about matters that were or could have been discussed in court. There is not enough evidence of fault in the Council’s decision not to consider Mr X’s complaint whilst there are ongoing court proceedings.
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Middlesbrough Borough Council (24 007 090)
Statement Closed after initial enquiries Council tax 29-Sep-2024
Summary: We will not investigate this complaint about council tax arrears and council tax reduction. This is because there is insufficient evidence of fault by the Council and because there were appeal rights the complainant could have used.
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London Borough of Bexley (24 007 104)
Statement Closed after initial enquiries Housing benefit and council tax benefit 29-Sep-2024
Summary: We will not investigate Ms X’s complaint about recovery of housing benefit overpayment. A complaint about the original decision in 2022 is late. The Council has recently offered to review the decision if Ms X provides additional information. It is reasonable for her to accept this offer.
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Warwickshire County Council (24 007 227)
Statement Closed after initial enquiries School transport 29-Sep-2024
Summary: We will not investigate this complaint about the Council’s decision not to provide Ms X’s child with free transport to school. There is not enough evidence of fault in the way the Council considered the matter to justify an investigation.
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Portsmouth City Council (24 007 287)
Statement Closed after initial enquiries Other 29-Sep-2024
Summary: We will not investigate this complaint the Council did not provide information about local housing need. There is not enough evidence of fault to justify our involvement.
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Central Bedfordshire Council (24 007 350)
Statement Upheld Refuse and recycling 29-Sep-2024
Summary: We will not investigate this complaint about the conduct of the refuse collection crew. This is because the Council has provided a satisfactory response.
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London Borough of Haringey (24 007 551)
Statement Closed after initial enquiries Refuse and recycling 29-Sep-2024
Summary: We will not investigate this complaint about the location of waste bins close to the complainant’s home. There is not enough evidence of fault by the Council.
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Cheshire East Council (24 007 861)
Statement Closed after initial enquiries Refuse and recycling 29-Sep-2024
Summary: We will not investigate Mr X’s complaint about charges for a replacement bin. There is not enough evidence of fault by the Council.
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Breckland District Council (24 006 792)
Statement Closed after initial enquiries Planning applications 29-Sep-2024
Summary: We will not investigate this complaint about the way the Council considered a planning application and complaint. We have not seen enough evidence of fault to justify our involvement.