Decision search
Your search has 55054 results
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Staffordshire County Council (25 001 704)
Statement Closed after initial enquiries Highway repair and maintenance 22-May-2025
Summary: We will not investigate this complaint about the Council's handling of a claim for damage to a vehicle caused by a pothole as ultimately this is a matter for the courts.
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East Suffolk Council (25 002 048)
Statement Closed after initial enquiries Parking and other penalties 22-May-2025
Summary: We will not investigate this complaint about a parking penalty charge notice as there is insufficient evidence of fault causing an injustice to Mr X.
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Westminster City Council (25 003 268)
Statement Closed after initial enquiries Parking and other penalties 22-May-2025
Summary: We will not investigate Mr B’s complaint that the Council wrongly issued him with a Penalty Charge Notice for an alleged parking contravention. This is because it is reasonable for Mr B to put in an appeal to London Tribunals.
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West Northamptonshire Council (24 021 220)
Statement Closed after initial enquiries Allocations 22-May-2025
Summary: We will not investigate Mrs X’s complaint about housing priority. There is not enough evidence of fault to warrant investigation.
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London Borough of Ealing (24 021 500)
Statement Closed after initial enquiries Homelessness 22-May-2025
Summary: We will not investigate this complaint about the Council’s assessment of a housing application. There is insufficient evidence of fault and the complainant could ask for a review of new evidence. We will not exercise discretion to investigate her complaints about rental payments for temporary accommodation from 2019 onwards. It was reasonable for her to complain to us within 12 months. There is no evidence to suggest that Ms X could not have complained to us sooner.
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London Borough of Islington (24 021 533)
Statement Closed after initial enquiries Parking and other penalties 22-May-2025
Summary: We will not investigate Mr X’s complaint about the Council refusing to issue his son a parking permit and issuing penalty charge notices when he continued to park without a permit. This is because there is not enough evidence of fault by the Council and Mr X had a right of appeal against the penalty charge notices which it would have been reasonable for him to use.
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Devon County Council (24 021 664)
Statement Closed after initial enquiries School transport 22-May-2025
Summary: We will not investigate this complaint about the Council’s decision to withdraw school transport for Mr X’s child following a new walking route becoming available. We have not seen evidence of fault in the way the Council made its decision.
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Portsmouth City Council (24 021 887)
Statement Closed after initial enquiries Child protection 22-May-2025
Summary: We will not investigate this complaint about an assessment written by a social worker about Mr X’s family. There is not enough evidence of fault by the Council to warrant our further involvement.
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Kingston Upon Hull City Council (24 022 066)
Statement Closed after initial enquiries Child protection 22-May-2025
Summary: We will not investigate Mrs X’s complaint about the Council’s decision to place her children on a child protection plan. The Council has apologised and offered a small remedy payment for not completing assessments sooner and the impact this had on Mrs X’s family. There is nothing more we could achieve by investigating the matter further.
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Essex County Council (24 022 137)
Statement Upheld Special educational needs 22-May-2025
Summary: We will not investigate Miss X’s complaint about delays in the Education Health and Care Plan process. This is because the Council has agreed to apologise to Miss X and pay her £100 per month for the delay. We consider this an appropriate remedy and further investigation is therefore unlikely to achieve anything more.