Decision search
Your search has 51870 results
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Salford City Council (24 009 057)
Statement Closed after initial enquiries Allocations 06-Nov-2024
Summary: We will not investigate this complaint about the Council’s decision that the complainant cannot join the housing register. This is because there is insufficient evidence of fault by the Council.
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West Berkshire Council (24 009 062)
Statement Closed after initial enquiries Charging 06-Nov-2024
Summary: We will not investigate this complaint about failure to provide free reablement care because there is not enough evidence of fault. The Council carried out a proper assessment of needs and explained the care was chargeable before the care started. The Council missed opportunities to explain why free care was not available in this case. But that is not significant enough to justify investigation and would not alter the outcome; the complainant received care which they must pay for.
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Luton Borough Council (24 009 503)
Statement Closed after initial enquiries Noise 06-Nov-2024
Summary: We will not investigate this complaint about how the Council has dealt with reports of a noise nuisance from the operation of a telecoms mast. This is because there is insufficient evidence of fault causing the complainant a significant injustice.
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Larchwood Care Homes (South) Limited (24 009 598)
Statement Closed after initial enquiries Residential care 06-Nov-2024
Summary: We will not investigate Ms X’s complaint that care home staff are failing to facilitate contact between her and her mother, Ms Y. There is insufficient evidence of fault and it is unlikely an investigation would lead to a different outcome or what Ms X wants.
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Statement Closed after initial enquiries Special educational needs 06-Nov-2024
Summary: We will not investigate Ms X’s complaint about delay in her child’s Education, Health and Care Plan annual review process. An investigation would be unlikely to lead to a different outcome. Ms X has appealed to the SEND Tribunal about the content of the plan and the Tribunal can consider a complaint about lost education caused by delay in its process as part of her appeal.
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South Downs National Park Authority (24 009 762)
Statement Closed after initial enquiries Planning applications 06-Nov-2024
Summary: We will not investigate this complaint about delay in providing clear pre-planning application advice. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. The complaint it late and we have seen no good reason to exercise discretion.
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Bournemouth, Christchurch and Poole Council (24 009 814)
Statement Closed after initial enquiries Private housing 06-Nov-2024
Summary: We will not investigate this complaint about the way the Council responded to a lack of heating in the complainant’s home. This is because there is insufficient evidence of fault by the Council.
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Hertfordshire County Council (24 008 709)
Statement Closed after initial enquiries Other 06-Nov-2024
Summary: We cannot investigate Miss X complaint about the decision to remove her children from her care. The law says we cannot investigate matters that have been considered by the Court.
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Dudley Metropolitan Borough Council (24 010 074)
Statement Closed after initial enquiries Antisocial behaviour 06-Nov-2024
Summary: We will not investigate Mrs X’s complaint about how the Council dealt with reports of antisocial behaviour by a neighbour. There is insufficient evidence of fault by the Council to justify investigating.
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St Helens Metropolitan Borough Council (24 010 008)
Statement Closed after initial enquiries Traffic management 06-Nov-2024
Summary: We will not investigate this complaint about traffic management because further investigation would not lead to a different outcome.