Decision search
Your search has 52 results
-
Adur District Council (25 028 626)
Statement Closed after initial enquiries Council house sales and leaseholders 06-Jul-2026
Summary: We will not investigate Mr X’s complaint that the Council failed to tell his relative, Mrs Y, that her Right to Buy ended when her tenancy transferred from the Council to a housing association. This is because, given the time that has passed, we could not carry out a fair and meaningful investigation or reach a sound decision.
-
Adur District Council (26 005 996)
Statement Closed after initial enquiries Parking and other penalties 02-Jul-2026
Summary: We will not investigate this complaint about a parking penalty charge notice as ultimately Mrs X could have asked the court to consider her case.
-
Adur District Council (25 019 540)
Statement Closed after initial enquiries Cemeteries and crematoria 18-May-2026
Summary: We will not investigate this complaint about the condition of a closed church yard. There is not enough evidence of fault in the Council’s actions to justify an investigation.
-
Adur District Council (25 020 182)
Statement Closed after initial enquiries Council tax 14-May-2026
Summary: We will not investigate this complaint about Mrs X’s council tax. It is reasonable to expect Mrs X to use her right of appeal to the Valuation Tribunal.
-
Adur District Council (25 008 381)
Statement Upheld Allocations 30-Apr-2026
Summary: The Council was at fault for failing to act with a sense of urgency in completing a managed move for Miss X. It was also at fault for making her offers of unsuitable housing, and in failing to issue formal decision notices. This caused Miss X injustice in that she was housed unsuitably, and separated from her child, for longer than she would otherwise have been. The Council agreed to apologise to Miss X, make her a symbolic payment in recognition of the injustice caused, and take action to prevent a recurrence.
-
Adur District Council (25 021 325)
Statement Closed after initial enquiries Pollution 30-Apr-2026
Summary: We will not investigate this complaint about the Council’s handling of reports of excessive smoke from a neighbouring property. This is because there is not enough evidence the Council is at fault to justify an investigation.
-
Adur District Council (26 001 022)
Statement Closed after initial enquiries Parking and other penalties 26-Apr-2026
Summary: We cannot investigate this complaint about a Penalty Charge Notice for an alleged parking or traffic contravention. The complainant has used] the statutory representations and appeals procedure.
-
Adur District Council (25 011 221)
Statement Upheld Planning applications 22-Apr-2026
Summary: Mrs X complained about the Council’s handling of a planning application. The Council was at fault for not considering the potential impact of the development on Mrs X’s home during the application process. However, the distance between Mrs X’s windows and the development’s windows is more than the minimum acceptable distance of 22 metres, so the fault did not cause a significant injustice.
-
Adur District Council (25 021 871)
Statement Closed after initial enquiries Refuse and recycling 21-Apr-2026
Summary: We will not investigate Mr X’s complaint that the Council erroneously removed his refuse bin or its response to his concerns about a refuse officer. The Council apologised and replaced the bin. An investigation is unlikely to achieve anything else. We will not investigate Mr X’s complaint about the size of the replacement bin because there is insufficient evidence of fault. We will not investigate the Council’s complaints handling because the tests in our Assessment Code are not met.
-
Adur District Council (25 020 372)
Statement Closed after initial enquiries Planning applications 13-Apr-2026
Summary: We cannot investigate Mr X’s complaint about alleged bias by the Council when refusing a planning application. He has used his right to an alternative remedy by way of an appeal to the Planning Inspector.