Decision search
Your search has 51 results
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Dacorum Borough Council (24 016 478)
Statement Closed after initial enquiries Drainage 08-May-2025
Summary: We will not investigate this complaint about drainage because there is not enough evidence of fault to justify investigating.
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Dacorum Borough Council (24 017 970)
Statement Closed after initial enquiries Planning applications 10-Apr-2025
Summary: We will not investigate this complaint about the way the Council decided to approve a planning application. There is not enough evidence of fault to justify an investigation.
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Dacorum Borough Council (24 019 894)
Statement Closed after initial enquiries Planning applications 07-Apr-2025
Summary: We cannot by law investigate this complaint about the way the Council handled the complainant’s planning applications. This is because the complainant exercised his right of appeal to the Planning Inspectorate which considered the issues. We have no legal jurisdiction to investigate in these circumstances.
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Dacorum Borough Council (24 014 532)
Statement Closed after initial enquiries Other 24-Mar-2025
Summary: We will not investigate this complaint about the Council’s decision not to take enforcement action against breaches of planning and listed building control. We have not seen enough evidence of fault in the way the Council made its decisions. Also, we do not consider the complainant has suffered enough personal injustice to warrant our involvement. Finally, we cannot achieve the outcome the complainant is seeking.
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Dacorum Borough Council (24 021 165)
Statement Closed after initial enquiries Councillor conduct and standards 18-Mar-2025
Summary: We will not investigate this complaint about how the Council dealt with a complaint about the conduct of a councillor. This is because we are unlikely to find fault.
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Dacorum Borough Council (24 011 685)
Statement Upheld Planning advice 13-Mar-2025
Summary: Mr D complained the Council wrongly advised him that he was able to install a fence that did not comply with planning regulations. As a result, he now has to remove or reduce the fence, causing him distress and considerable expense. Mr D also complained the Council delayed responding to his complaint and failed to properly remedy the distress he has been caused. The Council has accepted there was fault and agreed to take the actions set out at the end of this statement to remedy the injustice caused.
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Dacorum Borough Council (23 015 064)
Statement Not upheld Planning applications 24-Jan-2025
Summary: X complained about the Council’s decision to approve a certificate of lawfulness application from their neighbour. X said roof light windows affect their amenities. There was no evidence of fault in the way the Council made its decision.
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Dacorum Borough Council (24 008 145)
Statement Closed after initial enquiries Noise 14-Oct-2024
Summary: We will not investigate this complaint about the Council’s decision not to take further action over noise nuisance reported by Mrs X. there is insufficient evidence of fault which would warrant an investigation.
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Dacorum Borough Council (23 018 355)
Statement Upheld Noise 19-Sep-2024
Summary: Mrs X complained the Council failed to address dust nuisance from a construction site near her home. We found the Council failed to properly record or explain its findings when it closed its nuisance investigation, and failed to record evidence of dust suppression. This caused Mrs X frustration. The Council also failed to follow its nuisance investigation procedure on site visits, but this did not cause significant injustice. The Council was entitled to reach the view that no statutory nuisance exists.
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Dacorum Borough Council (24 002 400)
Statement Closed after initial enquiries Council tax 01-Jul-2024
Summary: We cannot investigate this complaint about the Council billing the complainant for council tax, as well as taking court action for non-payment. This is because the issues raised have been considered during legal proceedings. Further, it would have been reasonable for the complainant to appeal to the Valuation Tribunal if she disagreed with the Council billing her for council tax.