Decision search
Your search has 46978 results
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Bury Metropolitan Borough Council (23 017 477)
Statement Closed after initial enquiries Trees 11-Mar-2024
Summary: We will not investigate this complaint about a delay in pruning a tree. This is because there is insufficient evidence of fault and injustice.
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Royal Borough of Kensington & Chelsea (23 017 503)
Statement Closed after initial enquiries Council tax 11-Mar-2024
Summary: We will not investigate this complaint about discretionary council tax relief because the matter has been resolved.
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London Borough of Lewisham (23 015 287)
Statement Upheld Looked after children 11-Mar-2024
Summary: We will not investigate Mr X’s complaint about children services’ actions. We have upheld Mr X’s complaint as the Council has now agreed to follow the Children Act statutory complaints’ procedure.
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London Borough of Bromley (23 015 635)
Statement Closed after initial enquiries Other 11-Mar-2024
Summary: We will not investigate this complaint about the Council’s decision to place Miss X’s children on a child protection plan. There is not enough evidence of fault to justify our involvement.
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Birmingham City Council (23 016 053)
Statement Upheld Traffic management 11-Mar-2024
Summary: We will not investigate this complaint about repayment of a Penalty Charge Notice because we are satisfied with the actions an organisation has taken.
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Surrey County Council (23 016 078)
Statement Upheld Assessment and care plan 11-Mar-2024
Summary: We will not investigate this complaint about how the Council arranged and completed a mental capacity assessment. The Council has upheld the complaint, apologised, and made service improvements. Further investigation would not lead to a different outcome.
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London Borough of Islington (23 015 978)
Statement Closed after initial enquiries Other 11-Mar-2024
Summary: We will not investigate this complaint about a Fixed Penalty Norice for dropping litter. This is because the complainant could have raised a defence in court.
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Coventry City Council (23 017 023)
Statement Closed after initial enquiries Residential care 11-Mar-2024
Summary: We will not investigate this complaint about a care provider administering antipsychotic medication to Ms Y in a residential home. The medication was prescribed by a GP, and we could not say any fault by the care provider caused the injustice Mr X claims.
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Solihull Metropolitan Borough Council (23 017 028)
Statement Closed after initial enquiries Special educational needs 11-Mar-2024
Summary: We will not investigate Mrs X’s complaint about the Education Health and Care Plan process for her son. This is because Mrs X appealed to a tribunal and so the case is outside our jurisdiction.
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Stoke-on-Trent City Council (23 017 037)
Statement Closed after initial enquiries Noise 11-Mar-2024
Summary: We will not investigate this complaint about the Council’s handling of Mr X’s reports of noise nuisance by his neighbour. This is because we are unlikely to find evidence of fault by the Council sufficient to warrant an investigation.