Decision search
Your search has 54045 results
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Essex County Council (25 005 755)
Statement Upheld Special educational needs 08-Oct-2025
Summary: We will not investigate Mrs X’s complaint about delays in the Education Health and Care Plan process. This is because the Council has agreed to apologise to Mrs X and pay her £100 per month for the delay. We consider this an appropriate remedy and further investigation is therefore unlikely to achieve anything more.
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Surrey County Council (25 005 762)
Statement Closed after initial enquiries Residential care 08-Oct-2025
Summary: We will not investigate this complaint about hearing aids going missing in a care home. It is unlikely we could achieve anything worthwhile or achieve the outcome requested as missing personal possessions are matters for insurers or the police.
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South Hams District Council (25 005 911)
Statement Closed after initial enquiries Antisocial behaviour 08-Oct-2025
Summary: We will not investigate Mrs X’s complaint about how the Council handled her behaviour and her complaints about her neighbours’ anti-social behaviour. This is because there is not enough evidence of fault.
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Royal Borough of Greenwich (25 006 024)
Statement Closed after initial enquiries Disabled facilities grants 08-Oct-2025
Summary: We will not investigate Mr X’s complaint about the Council not providing laminate flooring. This is because there is not enough evidence of fault.
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Bournemouth, Christchurch and Poole Council (25 004 207)
Statement Closed after initial enquiries Child protection 08-Oct-2025
Summary: We will not investigate this complaint about Miss X’s contact with the Council. This is because the Council has already investigated, upheld most of the complaint and taken action to remedy fault. Therefore, further investigation would not lead to a different outcome.
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East Riding of Yorkshire Council (25 004 455)
Statement Closed after initial enquiries School transport 08-Oct-2025
Summary: We will not investigate this complaint about the Council’s refusal to consider an appeal against its decision to refuse to provide school transport for Mrs X’s child. There is insufficient evidence of fault.
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Sheffield City Council (25 004 534)
Statement Closed after initial enquiries Other 08-Oct-2025
Summary: We will not investigate this complaint about alleged bias and unprofessionalism of the Council in its dealings with Dr Z. The opinions formed by the allocated Social Worker have already been subject to scrutiny by a court. An absolute and permanent legal bar prevents us from considering the view expressed and the way in which they were formed.
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Lincolnshire County Council (25 004 962)
Statement Closed after initial enquiries Alternative provision 08-Oct-2025
Summary: We will not investigate Mrs X’s complaint about the Council failing to provide Alternative Provision. This is because there is not enough evidence of fault.
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Herefordshire Council (25 005 084)
Statement Closed after initial enquiries Licensing 08-Oct-2025
Summary: We will not investigate Mr X’s complaint about how the Council responded to his concerns of staff misconduct. Most of the complaint is late and there is not enough evidence of fault in recent matters to justify our involvement.
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Hampshire County Council (25 005 095)
Statement Closed after initial enquiries Parking and other penalties 08-Oct-2025
Summary: We will not investigate this complaint that the Council has not done enough to stop the complainant’s driveway being blocked. There is insufficient evidence of fault in the way the Council has responded to the matter.