Decision search
Your search has 54734 results
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Tandridge District Council (24 017 920)
Statement Closed after initial enquiries Allocations 24-Mar-2025
Summary: We will not investigate Ms X’s complaint about the Council’s handling of her housing register application because there is insufficient evidence of fault to justify our involvement.
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Uttlesford District Council (24 018 104)
Statement Closed after initial enquiries Enforcement 24-Mar-2025
Summary: We will not investigate this complaint about how the Council has dealt with possible breaches of planning control. This is because the complainant has not suffered any significant personal injustice.
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Durham County Council (24 018 109)
Statement Closed after initial enquiries Child protection 24-Mar-2025
Summary: We cannot investigate this complaint about an alleged false statement made by a social worker leading to the removal of a child from a care placement. That this resulted in the opening of court proceedings means a legal bar prevents us investigating this matter.
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London Borough of Hackney (24 017 083)
Statement Closed after initial enquiries Allocations 24-Mar-2025
Summary: We cannot investigate all of Mrs X’s complaint about the Council’s decision on her housing allocation award, because parts of it is late and there are no good reasons why she could not have complained to us sooner. Of the parts we can investigate, it is unlikely we would find fault in the Council’s actions.
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Sheffield City Council (24 017 306)
Statement Closed after initial enquiries Council house sales and leaseholders 24-Mar-2025
Summary: We will not investigate Mr X’s complaint about delay in the Right to Buy procedure. There is a statutory process for tenants to follow where there is delay in the Right to Buy process. It was reasonable for Mr X to use this process, and if he remained unhappy, to go to court.
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Redcar & Cleveland Council (24 017 368)
Statement Closed after initial enquiries Looked after children 24-Mar-2025
Summary: We will not investigate Mr & Mrs X’s complaint that the Council plan to move their child to a new care home. This is because the matter forms part of court proceedings. Their complaint about the education provision for their child is premature as it has not been considered under the Council’s complaints procedure.
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Dacorum Borough Council (24 014 532)
Statement Closed after initial enquiries Other 24-Mar-2025
Summary: We will not investigate this complaint about the Council’s decision not to take enforcement action against breaches of planning and listed building control. We have not seen enough evidence of fault in the way the Council made its decisions. Also, we do not consider the complainant has suffered enough personal injustice to warrant our involvement. Finally, we cannot achieve the outcome the complainant is seeking.
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Care UK Community Partnerships Limited (24 017 450)
Statement Upheld Residential care 24-Mar-2025
Summary: We will not investigate this complaint about privately arranged respite care in a care home. The Care Provider accepted some fault in case recording and communication and has acted to improve service and refunded a third of the care fees. It is unlikely an Ombudsman investigation would achieve anything further.
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Essex County Council (24 018 269)
Statement Upheld Special educational needs 23-Mar-2025
Summary: We will not investigate this complaint about the Education, Health and Care plan process. This is because the Council has agreed to an appropriate remedy for the injustice caused by the delay.
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North Yorkshire Council (24 018 664)
Statement Closed after initial enquiries School transport 23-Mar-2025
Summary: We cannot investigate this complaint about a decision made by the Council relating to school transport routes. This is because the complaint is made on behalf of a public body.