Decision search
Your search has 54734 results
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London Borough of Bexley (24 021 053)
Statement Closed after initial enquiries Trees 26-Mar-2025
Summary: We will not investigate Mr X’s complaint about a Council refusal to grant permission for work on a tree which has a Tree Preservation Order as he has appealed to the Planning Inspector.
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Wiltshire Council (24 021 086)
Statement Closed after initial enquiries Trading standards 26-Mar-2025
Summary: We will not investigate this complaint about trading standards because further investigation would not lead to a different outcome and any remaining injustice is not significant enough to justify our involvement.
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Transport for London (24 021 131)
Statement Closed after initial enquiries Parking and other penalties 26-Mar-2025
Summary: We cannot investigate Mr X’s complaint that he was charged twice for driving in the congestion charge and ultra-low emission zones. This is because Mr X has started court proceedings against Transport for London to get his money back.
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Plymouth City Council (24 021 502)
Statement Upheld Other 26-Mar-2025
Summary: We will not investigate Mr X’s complaint the Council failed to respond to their stage two complaint under the children statutory complaint procedure within the required timescales. This is because the Council has provided a proportionate remedy for the injustice caused.
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Surrey County Council (24 021 659)
Statement Closed after initial enquiries Highway repair and maintenance 26-Mar-2025
Summary: We will not investigate Mr C’s complaint that a footpath laid by the Council has resulted in water damage to his home. This is because it is reasonable for Mr C to put in a compensation claim, and if needed, take the Council to court.
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Gravesham Borough Council (24 021 837)
Statement Closed after initial enquiries Council tax 26-Mar-2025
Summary: We will not investigate this complaint about a Counci tax premium because the matter has been appealed to a Valuation Tribunal.
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North Somerset Council (24 021 858)
Statement Closed after initial enquiries Council tax 26-Mar-2025
Summary: We will not investigate this complaint about Council tax liability and premiums because there is a right of appeal to a Valuation Tribunal and part of the matter relates to a body out of jurisdiction.
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Statement Closed after initial enquiries Allocations 26-Mar-2025
Summary: We will not investigate this complaint about how the Council awarded Miss X’s priority band for social housing because further investigation would not lead to a different outcome. There is not enough evidence of fault in how the Council made its decision, so we cannot question the outcome.
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Buckinghamshire Council (24 020 598)
Statement Closed after initial enquiries Parking and other penalties 25-Mar-2025
Summary: We will not investigate Mrs X’s complaint about the Council’s handling of her informal challenge to a penalty charge notice. This is because it would have been reasonable for Mrs X to use her right of appeal. In any event, Mrs X has now paid the penalty charge at the discounted rate of £35 and this amount is not significant enough to warrant investigation.
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London Borough of Camden (24 020 617)
Statement Closed after initial enquiries Parking and other penalties 25-Mar-2025
Summary: We will not investigate this complaint about a parking penalty because it is reasonable to expect her to approach the Traffic Enforcement Centre and the London Tribunals.