Decision search
Your search has 54734 results
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Eastbourne Borough Council (24 018 206)
Statement Closed after initial enquiries Council tax 27-Mar-2025
Summary: We will not investigate this complaint about the Council’s refusal to provide the complainant with a discretionary council tax discount. This is because the Council’s decision carries a right of appeal to an independent tribunal and it would be reasonable for the complainant to exercise that right.
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Lancashire County Council (24 018 300)
Statement Upheld Special educational needs 27-Mar-2025
Summary: We will not investigate this complaint about the Education, Health and Care plan process. This is because the Council has agreed to an appropriate remedy for the injustice caused by the delay.
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Essex County Council (24 018 408)
Statement Upheld Special educational needs 27-Mar-2025
Summary: We will not investigate this complaint about the Education, Health and Care plan process. This is because the Council has agreed to an appropriate remedy for the injustice caused by the delay.
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Greenwood Homecare Ltd (24 018 463)
Statement Closed after initial enquiries Other 27-Mar-2025
Summary: We will not investigate Mr X’s complaint about the Care Provider’s actions following an incident at his home. There is insufficient evidence of fault to warrant an investigation.
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London Borough of Barnet (24 018 499)
Statement Closed after initial enquiries Planning applications 27-Mar-2025
Summary: We will not investigate this complaint about the way the Council decided to approve a planning application. There is not enough evidence of fault in the Council’s actions to warrant an investigation.
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London Borough of Bromley (24 018 568)
Statement Closed after initial enquiries Homelessness 27-Mar-2025
Summary: We will not investigate Mrs X’s complaint about the Council’s complaint handling regarding her homeless application. It would not be a good use of public money to investigate the Council’s complaint handling.
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Essex County Council (24 019 449)
Statement Closed after initial enquiries Child protection 27-Mar-2025
Summary: We will not investigate Mr X’s complaint that the Council failed to safeguard his children. This is because the complaint is made late, and I see no good reason to exercise discretion and investigate it now.
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Statement Closed after initial enquiries Planning applications 27-Mar-2025
Summary: We will not investigate this complaint about a planning application. Miss X’s client had the right to appeal to the Planning Inspectorate and it would have been reasonable to expect them to use it if the Council had not now decided the application and issued a decision notice.
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North Yorkshire Council (24 019 610)
Statement Closed after initial enquiries Parking and other penalties 27-Mar-2025
Summary: We will not investigate Mr X’s complaint about the Council’s failure to properly enforce parking restrictions. This is because there is not enough evidence of fault by the Council.
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East Riding of Yorkshire Council (24 019 621)
Statement Closed after initial enquiries Other 27-Mar-2025
Summary: We will not investigate Mr X’s complaint about a charity’s treatment of his late father. This is because the charity was not carrying out any administrative functions on behalf of the Council and it is not itself a body within our jurisdiction. Its actions are not therefore subject to investigation by the Ombudsman. We could not achieve any worthwhile outcome by investigating the way the Council dealt with Mr X’s complaint as it is not responsible for the actions complained about.