Decision search
Your search has 53740 results
-
Norfolk County Council (25 000 567)
Statement Closed after initial enquiries Charging 31-Aug-2025
Summary: Mrs X complained about the Council pursuing her for her husband’s care fees, despite a social worker telling her his care home place would be free of charge. We will not investigate this complaint.
-
London Borough of Hackney (25 000 722)
Statement Closed after initial enquiries Allocations 31-Aug-2025
Summary: We will not investigate this complaint about the Council’s assessment of a housing application. There is insufficient evidence of fault which would warrant an investigation. We will not exercise discretion to investigate the parts of the complaint which refer to matters more than 12 months before we received the complaint. I have seen no evidence to suggest Miss X could not have complained to us sooner.
-
London Borough of Islington (25 000 787)
Statement Upheld Homelessness 31-Aug-2025
Summary: We will not investigate Miss X’s complaint the Council took too long to find her permanent accommodation after she became homeless. There is not enough evidence of fault to justify our involvement. However, we have upheld this complaint because the Council did not treat her complaint as a suitability review request. The Council has agreed to resolve the complaint early and provide a proportionate remedy for any injustice caused to Miss X.
-
Cambridgeshire County Council (25 001 725)
Statement Closed after initial enquiries Assessment and care plan 31-Aug-2025
Summary: We will not investigate this complaint about adult social care, and the support for a carer. This is because it is a late complaint with no good reasons why the complaint could not have been raised sooner.
-
Bristol City Council (25 001 938)
Statement Closed after initial enquiries Other 31-Aug-2025
Summary: We will not investigate Mr X’s complaint that the Council asked him to provide identification to progress a complaint he made in 2022. This is because the complaint is made late and I see no good reason to consider it now.
-
London Borough of Tower Hamlets (25 002 857)
Statement Closed after initial enquiries Allocations 31-Aug-2025
Summary: We will not investigate this complaint about the Council’s decision about Mr X’s housing priority. There is not enough evidence of fault to justify us investigating.
-
Lancashire County Council (25 002 927)
Statement Closed after initial enquiries Child protection 31-Aug-2025
Summary: We will not investigate Mr X’s complaint that the Council failed to consider his complaint under the statutory children’s complaints procedure. This is because there is insufficient evidence of fault.
-
London Borough of Enfield (25 003 818)
Statement Closed after initial enquiries Private housing 31-Aug-2025
Summary: We will not investigate this complaint about the Council’s advice to Mr X’s tenant regarding his possession action and rent arrears. There is insufficient evidence of fault which would warrant an investigation.
-
Stratford-on-Avon District Council (25 004 143)
Statement Closed after initial enquiries Antisocial behaviour 31-Aug-2025
Summary: We will not investigate this complaint about comments made by a Council officer about Mr X’s request for an anti-social behaviour case review. This is because an investigation would be unlikely to find fault with the Council’s actions.
-
London Borough of Lewisham (25 004 793)
Statement Closed after initial enquiries Council tax 31-Aug-2025
Summary: We will not investigate this complaint about the way the Council managed the complainant’s council tax account. This is because there is insufficient evidence of fault by the Council.