Decision search
Your search has 54734 results
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Surrey County Council (24 023 046)
Statement Closed after initial enquiries Child protection 02-Apr-2025
Summary: We will not investigate Mrs X’s complaint. The Information Commissioner is better placed to consider Mrs X’s complaint about inaccurate information held by the Council. Other matters would first need to be raised through the Council’s complaints procedure.
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Chichester District Council (24 023 324)
Statement Closed after initial enquiries Enforcement 02-Apr-2025
Summary: We will not investigate Mr B’s complaint about the Council asking him to remove cladding from his property. This is because it is reasonable for Mr B to put in an appeal to the Planning Inspector.
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Essex County Council (24 019 933)
Statement Upheld Special educational needs 02-Apr-2025
Summary: We will not investigate this complaint about the Education, Health and Care plan process. This is because the Council has agreed to an appropriate remedy for the injustice caused by the delay.
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West Sussex County Council (24 020 155)
Statement Closed after initial enquiries Child protection 02-Apr-2025
Summary: We will not investigate this complaint about the Council’s decision to place Mr X’s child in foster care and its alleged failure to safeguard Mr X’s child while in the foster placement. The matter is before the courts, and we have no legal power to investigate.
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Royal Borough of Greenwich (24 020 170)
Statement Closed after initial enquiries Other 02-Apr-2025
Summary: We will not investigate this complaint about the Council’s actions when assessing Miss X’s family. The complaint is about the content of a report which is being considered as part of ongoing court proceedings. The law prevents us considering the matter.
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Bournemouth, Christchurch and Poole Council (24 020 395)
Statement Closed after initial enquiries Other 02-Apr-2025
Summary: We will not investigate this complaint about personal information being shared without permission. This is because there is insufficient evidence of council actions directly causing injustice, and the Information Commissioner’s Office is best placed to consider breaches of data protection law.
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London Borough of Islington (24 020 585)
Statement Closed after initial enquiries Other 02-Apr-2025
Summary: We will not investigate this complaint about the Council’s handling of a breach of planning control at Mr X’s neighbouring property. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. We cannot add to the Council’s investigation and the Council’s actions/omissions as a provider of social housing lie outside our jurisdiction.
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Bristol City Council (24 008 451)
Statement Upheld Enforcement 02-Apr-2025
Summary: Mr B complained that the Council did not correctly consider an application to vary conditions in a previously granted planning permission. We found the Council at fault. The Council has agreed to apologise to Mr B in recognition of the injustice caused.
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Hertfordshire County Council (24 008 645)
Statement Upheld Special educational needs 02-Apr-2025
Summary: We will not investigate Mrs X’s complaint about the education provided for her son from 2020 to 2022. This is because we have already considered the matter and decided not to investigate it. We will not investigate further Mrs X’s complaint about the Council refusing to take a new complaint. But we have investigated Mrs X’s complaint about the Council’s support for her son's special educational needs from September 2022 to June 2023, including a delayed review of his Education, Health and Care Plan. We uphold the complaint due to a delay in the Education, Health and Care Plan review. The Council has agreed to our recommendations.
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London Borough of Barnet (24 008 816)
Statement Closed after initial enquiries Council tax 02-Apr-2025
Summary: We cannot investigate this complaint about the Council pursuing enforcement of unpaid council tax liability from 2017-18. The Council has taken court action and obtained liability orders in the magistrates court for this debt.