Decision search
Your search has 54734 results
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Lancashire County Council (24 019 912)
Statement Closed after initial enquiries Parking and other penalties 06-Apr-2025
Summary: We will not investigate Mr B’s complaint that a traffic restriction is not clearly signed. This is because it was reasonable for Mr B to put in an appeal to the Traffic Penalty Tribunal.
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West Lindsey District Council (24 020 059)
Statement Closed after initial enquiries Council tax 06-Apr-2025
Summary: We will not investigate Miss X’s complaint about the Council’s handling of council tax arrears. This is because the matter is subject to court proceedings. The Information Commissioner is better placed to consider how the Council has dealt with Miss X’s requests for information.
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Lancashire County Council (24 020 513)
Statement Closed after initial enquiries Street furniture and lighting 06-Apr-2025
Summary: We will not investigate Mr X’s complaint about the Council’s refusal to relocate a lamppost outside his property. Mr X’s complaint is late with no good reason to exercise discretion.
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Birmingham City Council (24 020 758)
Statement Closed after initial enquiries Parking and other penalties 06-Apr-2025
Summary: We will not investigate this complaint about Penalty Charge Notices because it is reasonable to expect Mr Y to appeal to the Traffic Enforcement Centre, Traffic Penalty Tribunal and Information Commissioner.
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Cambridgeshire County Council (24 020 861)
Statement Closed after initial enquiries Child protection 06-Apr-2025
Summary: We cannot investigate Ms X’s complaint about evidence and reports provided to and considered by the court in proceedings relating to her grandchild because it lies outside our jurisdiction. The law prevents us from investigating complaints about matters that have been considered in court. We have no discretion to do so.
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London Borough of Barnet (24 020 907)
Statement Closed after initial enquiries Other 06-Apr-2025
Summary: We will not investigate this complaint about the Council’s response to Mr X’s complaint about an insecure structure. This is because there is no worthwhile outcome achievable by us investigating.
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Statement Closed after initial enquiries Councillor conduct and standards 06-Apr-2025
Summary: We will not investigate this complaint about how the Council dealt with a complaint about the conduct of a councillor. This is because we are unlikely to find fault.
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West Oxfordshire District Council (24 008 867)
Statement Upheld Disabled facilities grants 06-Apr-2025
Summary: Miss B complained that the Council had failed to properly include her in the Disabled Facilities Grant (DFG) application process leading to a poorly finished outcome which differed from the approved plans and was unsafe. We found fault causing injustice to Miss B. The Council has agreed to apologise to her, pay her £500 and carry out a site visit to determine what outstanding works are required. It has also agreed to remind staff of the Council’s responsibility to ensure the DFG work is completed in accordance with the approved plans and meets the applicant’s needs.
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London Borough of Barking & Dagenham (24 009 172)
Statement Upheld Charging 06-Apr-2025
Summary: We have found fault with the Council for its poor communication with Mr X about his adult son’s (Mr Y’s) care contributions. This caused Mr X and his family avoidable distress. The Council agreed to remedy this injustice.
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Dudley Metropolitan Borough Council (24 009 413)
Statement Not upheld Planning applications 06-Apr-2025
Summary: Mr B complained the Council wrongly granted planning permission for a development which breaches its policy and, in doing so, failed to consider his objections. Mr B says as a result he experiences noise nuisance. I found no fault in how the Council considered the application.