Decision search
Your search has 54734 results
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London Borough of Ealing (24 019 021)
Statement Closed after initial enquiries Safeguarding 21-Apr-2025
Summary: We will not investigate Mr X’s complaint about the Council failing to safeguard his health and wellbeing due to failure to respond appropriately to his reports about significant disrepair in his property. This is because the complaint is out of our jurisdiction.
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London Borough of Brent (24 019 052)
Statement Closed after initial enquiries Allocations 21-Apr-2025
Summary: We will not investigate this complaint about a Council housing register application. The complaint is late and there are no good reasons to exercise discretion to consider the late complaint. Nor is there evidence of material fault in how the organisation made its decision, so we could not question the outcome.
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Statement Upheld Special educational needs 21-Apr-2025
Summary: We have upheld this complaint because the Council delayed carrying out an Education Health and Care needs assessment for a child. The Council has agreed to resolve the complaint by making a suitable payment to the complainant to remedy the injustice this caused.
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Birmingham City Council (24 019 191)
Statement Closed after initial enquiries Refuse and recycling 21-Apr-2025
Summary: We will not investigate Mr X’s complaint that the Council delayed replacing a damaged refuse bin. This is because the bin has now been replaced so an investigation would not lead to a different outcome.
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Buckinghamshire Council (24 020 688)
Statement Closed after initial enquiries Enforcement 21-Apr-2025
Summary: We will not investigate this complaint about the Council’s decision to serve a planning Enforcement Notice on the complainant. This is because he has appealed to the Planning Inspector.
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West Suffolk Council (24 020 727)
Statement Closed after initial enquiries Other 21-Apr-2025
Summary: We will not investigate this complaint about the management of a council meeting. This is because the issues raised have not caused the complainant a significant enough personal injustice.
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South Staffordshire District Council (24 020 801)
Statement Closed after initial enquiries Refuse and recycling 21-Apr-2025
Summary: We will not investigate this complaint about an alleged obstruction to the complainant’s property caused by the Council’s bin collection contractor, or its collection point. This is because any injustice is not significant enough to justify our involvement.
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London Borough of Haringey (24 020 887)
Statement Closed after initial enquiries Parking and other penalties 21-Apr-2025
Summary: We will not investigate this complaint about a moving traffic penalty charge notice as the complainant had the right to ask the court to consider their case.
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Essex County Council (24 021 261)
Statement Closed after initial enquiries Special educational needs 21-Apr-2025
Summary: We will not investigate this complaint about the Council allegedly colluding with a school. The complaint is ancillary to matters we have already considered and declined to investigate in complaint 24 017 444. Investigating this matter would be unlikely to lead to any worthwhile outcome.
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Worcestershire County Council (24 021 283)
Statement Closed after initial enquiries Other 21-Apr-2025
Summary: We will not investigate Miss X’s complaint about an alleged data breach by the Council. This is because complaints about data matters, such as this, are best considered and decided by the Information Commissioner’s Office.