Decision search
Your search has 54735 results
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Liverpool City Council (24 021 949)
Statement Closed after initial enquiries Child protection 30-Apr-2025
Summary: We will not investigate Miss X’s complaint about the Council’s actions in its child protection involvement with her child. This is because there is no sign of fault in the Council’s decision not to consider her complaint whilst the case is subject to ongoing court proceedings.
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London Borough of Enfield (24 021 955)
Statement Closed after initial enquiries Disabled children 30-Apr-2025
Summary: We will not investigate this complaint about an unsuccessful blue badge application for the complainant’s child. This is because there is insufficient evidence of fault by the Council.
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Essex County Council (24 022 086)
Statement Upheld Special educational needs 30-Apr-2025
Summary: We will not investigate Mrs X’s complaint about delays in the Education Health and Care Plan process. This is because the Council has agreed to apologise to Mrs X and pay her £100 per month for the delay. We consider this an appropriate remedy and further investigation is therefore unlikely to achieve anything more.
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Statement Closed after initial enquiries Highway repair and maintenance 30-Apr-2025
Summary: We will not investigate Mr X’s complaint about the Council not carrying out work in relation to fencing near his property. The Council has already apologised for earlier delays in responding to his service request, and any remaining injustice in relation to incomplete works is not significant enough to justify our involvement.
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London Borough of Enfield (24 022 217)
Statement Closed after initial enquiries Leisure and culture 30-Apr-2025
Summary: We will not investigate Miss X’s complaint about the Council’s response to her report about an incident involving another patron at a leisure facility. There is no worthwhile outcome achievable by us investigating.
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Coventry City Council (24 022 330)
Statement Closed after initial enquiries Refuse and recycling 30-Apr-2025
Summary: We will not investigate this complaint about waste collections because there is insufficient evidence of fault by the Council.
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Birmingham City Council (24 023 488)
Statement Closed after initial enquiries Refuse and recycling 30-Apr-2025
Summary: We cannot investigate Mr X’s complaint about missed refuse collections. This is because the issue stems from industrial strike action by the Council’s refuse collection crews and is a matter which affects all or most of the people in the Council’s area.
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Birmingham City Council (25 000 051)
Statement Closed after initial enquiries Refuse and recycling 30-Apr-2025
Summary: We cannot investigate Mr X’s complaint about missed refuse collections. This is because the issue stems from industrial strike action by the Council’s refuse collection crews and is a matter which affects all or most of the people in the Council’s area.
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Chelmsford City Council (25 000 219)
Statement Closed after initial enquiries Councillor conduct and standards 30-Apr-2025
Summary: We will not investigate this complaint about how the Council dealt with a complaint about the conduct of a councillor. This is because we are unlikely to find fault.
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Birmingham City Council (25 000 382)
Statement Closed after initial enquiries Refuse and recycling 30-Apr-2025
Summary: We cannot investigate Ms X’s complaint about missed refuse collections resulting from strike action by the Council’s refuse collection crews. This is because the complaint is about an issue which affects all or most of the people in the Council’s area and the law does not allow us to investigate such matters.