Decision search
Your search has 54735 results
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DES Healthcare Limited (24 019 577)
Statement Closed after initial enquiries Residential care 30-Apr-2025
Summary: We will not investigate this complaint about a care provider’s decision not to offer a placement to a person. The provider has already given Mr X a response to his concerns, and it is unlikely further investigation by us would lead to a different outcome.
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Devon County Council (24 019 724)
Statement Closed after initial enquiries Child protection 30-Apr-2025
Summary: We will not investigate this complaint about child protection action and alleged failures by the Council. The complaint is late and there is no good reason to exercise discretion to investigate it now.
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Royal Borough of Kingston upon Thames (24 019 993)
Statement Closed after initial enquiries Enforcement 30-Apr-2025
Summary: We will not investigate this complaint about the Council’s handling of its planning enforcement investigations into works carried out at the complainant’s property. It is unlikely we could achieve a substantively different or worthwhile outcome.
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Dover District Council (24 020 027)
Statement Closed after initial enquiries Noise 30-Apr-2025
Summary: We will not investigate Mr X and Mrs X’s complaint about the Council not taking any action to resolve noise made by their neighbour. There is not enough evidence of fault to warrant investigation.
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Statement Closed after initial enquiries Special educational needs 30-Apr-2025
Summary: We will not investigate this complaint about the special educational needs provision made by the Council for Mrs X’s child. We cannot investigate the content of the school’s curriculum. There is not enough evidence of fault in the way the Council reacted to the child’s placement breaking down to warrant investigation. And Mrs X’s desired outcome of having her child’s Education Health and Care Plan amended to name tuition at home is something where there is a right of appeal to the Special Educational Needs and Disability Tribunal it would be reasonable to use if the Council declines to amend it as she wishes. Investigation by us would be unlikely to lead to any worthwhile outcome.
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Birmingham City Council (24 020 272)
Statement Closed after initial enquiries Traffic management 30-Apr-2025
Summary: We will not investigate Y’s complaint about the Council’s decision to pause traffic calming work. There is not enough evidence of fault to warrant investigation.
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Sunderland City Council (24 021 462)
Statement Closed after initial enquiries Child protection 30-Apr-2025
Summary: We will not investigate Mrs X’s complaint the Council has failed to properly safeguard her grandchild. There is not enough evidence of fault by the Council to warrant our involvement. We also could not add to the Council’s response.
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Statement Closed after initial enquiries Other 30-Apr-2025
Summary: We will not investigate this complaint about alleged misconduct by the Council with respect to historical claims to ownership of the complainant’s land. This is because the issues concern matters and events which occurred between 1960 and 2000. It is not the role of the Ombudsman to investigate historical matters. The complaint is late and there are no good reasons why we should exercise our discretion in this respect. In any event, the complainant could reasonably take court action over the issues raised.
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Cheshire East Council (24 021 674)
Statement Closed after initial enquiries Planning applications 30-Apr-2025
Summary: We will not investigate this complaint about the Council’s online planning system and how it dealt with a planning application. This is because the complainant has not suffered significant injustice.
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Walsall Metropolitan Borough Council (24 021 885)
Statement Closed after initial enquiries Child protection 30-Apr-2025
Summary: We will not investigate Mr X’s complaint about the Council’s actions in its child protection involvement with his child. The complaint lies outside our jurisdiction because it is late and there are no good reasons to exercise discretion to consider it now. Also, the law prevents us from investigating complaints about matters that have been subject to court proceedings. We have no discretion to do so.